Training Development Specialist

North Star Mohican Casino Resort; Bowler (WI); On-site; USD 77,146,000 - 85,411,000; Full time

Job summary

North Star Mohican Casino Resort in Bowler, WI seeks a Training & Development Specialist-Full-Time (Day Shift). Hourly pay is $28.42; reports to Human Resources Manager.

Responsibilities include designing and delivering training, creating materials, evaluating programs, managing registrations, and generating HR reports. Requires two years of training experience, adult-learning knowledge, and strong communication and computer skills.

Qualifications

• High School Diploma or GED required; Associate degree in Training, Education, HR, or related field preferred; Bachelor’s degree preferred.
• Minimum of two years creating and delivering training programs; five years considered in lieu of formal education.
• Understanding of adult learning principles and instructional design practices.
• Strong written and verbal communication; well-organized with good interpersonal skills.
• Experience with Microsoft Office and Windows; familiarity with HR systems (UKG) is a plus.
• Knowledge of tribal laws and casino gaming regulations is desirable.

Responsibilities

• Assess, plan, develop, and deliver training programs for individuals and groups.
• Evaluate external vendor programs and utilize e-learning and LMS tools.
• Create teaching aids, tutorials, and reference materials aligned with goals.
• Maintain training records, run registrations, attendance, and data entry.
• Generate reports for HR leadership and stay current with industry best practices.
• Collaborate with Gaming personnel and external customers; ensure confidentiality and compliance.

Skills

Adult learning principles

Instructional design

Communication skills

Microsoft Office

Adaptability

Education

Associate degree in Training/Education/HR

High School Diploma or GED

Bachelor’s degree preferred

Tools

UKG or similar HRIS

MS Windows applications

Job description

Position

Training & Development Specialist-Full-Time (Day Shift) Hourly: $28.42/hour. Location: Gaming Division Reports to: Human Resources Manager

RESUME IS NEEDED WITH EMPLOYMENT APPLICATION

Responsibilities

• Assess, plan, develop, and deliver individual and group training programs utilizing various technical, operational, and management tools.
• Assess, plan, develop, and deliver individual and group training programs utilizing various technical, operational, and management tools.
• Evaluate and recommend external vendor programs to meet training objectives.
• Create and prepare teaching aids, visual materials, computer tutorials (E-Learning/LMS), and reference materials tailored to specific training goals.
• Implement and revise instructional methods based on evaluation data.
• Evaluate training programs using data to recommend changes and improvements.
• Assist in planning and implementing departmental training goals aligned with strategic objectives.
• Develop and update procedural documents, newsletters, and training materials.
• Maintain effective communication with Gaming personnel and external customers.
• Handle course registration, attendance, evaluations, and data entry into training databases.
• Generate reports as needed by HR Manager/Director of HR, or other management members.
• Stay current with industry trends and best practices by attending seminars, workshops, and conferences.
• Maintain a well-organized training library and inventory.
• Provide exceptional service to all internal and external customers, maintaining a warm and welcoming atmosphere.
• Adhere to Tribal Personnel Policies, Standard Operating Procedures, and Gaming Division Policies.
• Maintain confidentiality and meet professional standards.

Qualifications & Education

• High School Diploma or GED required. Associate degrees in Training, Education, Human Resources, or a related field is required; bachelor’s degree is preferred.
• Minimum of two (2) years of experience in developing and delivering training or educational programs.
• Alternatively, a minimum of five (5) years of relevant experience may be considered in lieu of formal education.
• In-depth understanding of adult learning principles and various training methods.
• Proficiency in instructional design, training program evaluation, and the ability to adapt methods to meet diverse needs.
• Strong communication skills, both verbal and written, along with excellent organizational and human relations abilities.
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and strong computer skills, including experience with Microsoft Windows applications.
• Experience with UKG or similar systems is preferred.
• Ability to work effectively under pressure and manage stressful conditions with composure.
• Knowledge or experience with tribal laws and ordinances, EEO, state, federal and local laws related to casino gaming regulations are highly desirable.
• Must obtain and maintain a Mohican Nation Gaming License; undergo and pass a Criminal Investigation Background Check (CIB), as well as pre-employment drug and health screenings.
• Flexibility to work various shifts, including weekends and holidays.
• Demonstrated ability to work courteously and effectively with individuals from diverse backgrounds.
• Willingness to attend all training sessions required.
• Eligibility for coverage under the employer’s liability insurance and must be at least 18 years of age.
• Must have demonstrated ability to maintain satisfactory working record in any prior or current employment

Work Conditions

• Frequently, sit, stand, walk, talk, hear, use hands, reach with hands and arms.
• Occasionally climb, balance, stoop, kneel, crouch, bend, reach above shoulder level, push/pull, crawl and lift and/or move up to twenty (20) pounds with assistance.
• Work is generally performed in an office setting and occasionally in a casino setting with a higher noise level.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision and depth perception and the ability to adjust and focus, with the aid of prescription glasses/contacts, if needed.
• The work environment is nonsmoking, noise level varied, and dust free.
• Must have demonstrated ability to maintain satisfactory working record in any prior or current employment

Disclaimer

The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.