Training & Development Manager

Mohr Talent; Marlborough (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

MOHR Talent is seeking a Training & Development Manager in Marlborough, MA to lead training, onboarding, and employee development across a large field-based operation. The role reports to the Chief Operating Officer and blends strategic program ownership with hands-on execution.

Responsibilities include leading a Regional Trainers team, overseeing onboarding and certification programs, and collaborating with Regional/Area Managers to close performance gaps and implement training solutions.

Qualifications

• 5+ years of experience in training, learning & development, employee development, or operational leadership.
• Experience directly leading Trainers or employee-development teams.
• Experience supporting a multi-location or field-based workforce.

Responsibilities

• Lead, coach, and develop a team of Regional Trainers.
• Oversee training, onboarding, and certification programs across multiple locations.
• Partner with Regional and Area Managers to identify performance gaps and implement training solutions.
• Conduct field visits to evaluate training effectiveness and operational consistency.
• Support new location openings, company initiatives, and operational rollouts.
• Build employee development programs and strengthen internal talent pipelines.
• Track training effectiveness, certification compliance, onboarding results, and development metrics.
• Provide recommendations and updates to executive leadership.

Job description

Training & Development Manager

Marlborough, Massachusetts Direct Hire $80000 /

Job Description

Training & Development Manager
Marlborough, MA | $90,000–$120,000 Base + Benefits

A growing, multi-location organization is seeking a Training & Development Manager to lead training, onboarding, and employee development across a large field-based operation.

This is a highly visible leadership role for someone who enjoys being close to the business — leading Regional Trainers, improving frontline performance, strengthening development programs, and partnering directly with Operations Leadership across multiple markets.

The position reports to the Chief Operating Officer and combines strategic program ownership with hands‑on field execution.

What You’ll Be Doing

• Lead, coach, and develop a team of Regional Trainers
• Oversee training, onboarding, and certification programs across multiple locations
• Partner with Regional and Area Managers to identify performance gaps and implement training solutions
• Conduct field visits to evaluate training effectiveness and operational consistency
• Support new location openings, company initiatives, and operational rollouts
• Build employee development programs and strengthen internal talent pipelines
• Track training effectiveness, certification compliance, onboarding results, and development metrics
• Provide recommendations and updates to executive leadership

What We’re Looking For

• 5+ years of experience in training, learning & development, employee development, or operational leadership
• Experience directly leading Trainers or employee‑development teams
• Experience supporting a multi‑location or field‑based workforce
• Strong background in onboarding, training delivery, coaching, and employee development
• Retail, automotive, consumer services, hospitality, restaurant, or similar multi‑unit operations experience preferred
• Strong presentation, communication, organization, and program‑management skills
• Ability to travel regularly throughout the operating region, including overnight travel
• Valid driver’s license

Why This Opportunity

• Direct visibility and partnership with the COO and Operations Leadership
• Ownership of training and development across a large multi‑location organization
• Opportunity to directly influence employee performance, advancement, and retention
• Leadership responsibility for an established Regional Trainer team
• Combination of strategic L&D ownership and hands‑on operational impact
• Growing organization with significant opportunity to build and improve programs

MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]

Job Summary

Published: 8/10/2026

Type: Direct Hire

Location: Marlborough, Massachusetts

Category: Training & Development

At MOHR Talent, your progress is our passion. We are a national, minority‑owned firm committed to empowering diverse talent. Our team provides personalized, growth‑driven solutions whether you are looking for a new career move or eager to drive your enterprise further.

Get In Touch

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