Training & Development Manager

Prime Group; Florida; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits (health, 401k)

Career development opportunities

Job summary

Prime Group is seeking a Training & Development Manager – Multifamily to build and implement training, processes, and reporting that boost multifamily performance. The role drives process improvements, curriculums, and KPI tracking across sites while leveraging our e-learning platform.

Responsibilities include analyzing existing procedures, partnering with corporate leaders, and delivering training cadence. Occasional travel to properties is required in this growing organization.

Qualifications

• Minimum two years' experience in a training role or multifamily property management training.
• Associate's degree and two to four years of multifamily property management experience and/or training.
• Certified professional in training management and development preferred, not required.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence with multifamily jargon.

Responsibilities

• Review and analyze existing processes to enhance them and identify best practices.
• Collaborate with corporate leadership to create training and development material on our e-learning platform.
• Determine the frequency and recurrence of training sessions.
• Manage employee training engagement and KPIs.
• Keep training tools and curriculum up to date to meet business needs, including software updates.
• Identify and compile KPIs for site performance.
• Provide reporting for property operations.
• Handle administrative duties as necessary.
• Travel occasionally to visit properties or conduct in-person trainings.

Skills

Training & development

Public speaking

KPI analysis

Report writing

Education

Associate’s degree

Certified training professional (preferred)

Tools

e-learning platform

Job description

Organized, people-focused, and ready to build the playbook for multifamily operations? Prime Group is looking for a Training & Development Manager to create the training, processes, and reporting that help our multifamily teams perform at their best.Job SummaryThe Training & Development Manager – Multifamily is responsible for the development and implementation of multifamily business operations, policies, and procedures through training, process improvement, and performance reporting.What You'll DoIncluding but not limited to:Review and analyze existing processes to enhance them and identify best practicesCollaborate with corporate leadership to create training and development material on our e-learning university platformDetermine the frequency and recurrence of training sessionsManage employee training engagement and KPIsKeep training tools and curriculum up to date to meet the needs of the business, including software and tool updatesIdentify and compile Key Performance Indicators for site performanceResearch products and systems in the marketplace that would enhance operations, improve resident experiences, or increase revenue opportunitiesProvide reporting for property business operationsHandle administrative duties as necessaryTravel occasionally to visit properties or conduct in-person trainingsWhat You BringMinimum two years' experience in a training role, or experience as a multifamily rental property managerAssociate's degree and two to four years of multifamily property management experience and/or training, or an equivalent combination of education and experienceCertified professional in training management and development preferred, not requiredAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondence, with working knowledge of multifamily jargonAbility to speak effectively before leadership, employee teams, and customersAbility to calculate figures such as discounts, interest, commissions, bonuses, proportions, and percentages, and apply basic algebra and geometryAbility to carry out written, oral, or diagram instructions and solve problems involving several concrete variables in standardized situationsAbility to sit, stand, and walk, and to occasionally lift or move up to 10 poundsWhy You'll Love It HereCompetitive salary commensurate with experienceComprehensive benefits package including health insurance, retirement plans, and paid time offCollaborative and team-oriented work environmentOpportunities for professional development and career advancement within a growing organizationAbout Prime GroupPrime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.If you are a motivated training professional with a passion for multifamily property management, we invite you to apply for the Training & Development Manager position at Prime Group.Additional DetailsReports To: Director of MultifamilyThank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days. Prime Group is an Equal Opportunity Employer.