Director of Training- Multifamily Property Management

Noor Staffing Group; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Noor Group seeks a Director of Training to drive development and execution of comprehensive training and employee development initiatives across the multifamily property management organization. You will oversee learning programs, onboarding, development, and operational training to boost effectiveness and ensure consistency across sites.

The ideal candidate has on-site management background and progressed into a leadership role, with strong skills in curriculum design, LMS, and cross-functional

Qualifications

• Bachelor's degree in a related field.
• 5+ years of experience in multifamily property management.
• Experience in training and development including curriculum design, implementation, and evaluation.
• Experience managing training initiatives and leading or supervising team members.
• Familiarity with learning management systems; RESMAN, Grace Hill, or similar platforms is beneficial.
• Strong communication, presentation, organizational, and project management skills.
• Ability to analyze performance data, identify development needs, and translate findings into actionable training strategies.
• Demonstrated ability to collaborate with cross-functional teams and communicate effectively with senior leadership.

Responsibilities

• Develop and implement training curricula, educational materials, and learning programs aligned with organizational objectives and property management best practices.
• Lead training initiatives covering property operations, leadership development, management competencies, and company procedures.
• Oversee employee onboarding programs and ensure new hires receive appropriate training throughout their transition into the organization.
• Collaborate with department leaders to identify skill gaps, establish standardized procedures, and develop targeted learning solutions.
• Deliver and coordinate in-person and virtual training sessions, workshops, and professional development programs.
• Monitor training participation, completion, and effectiveness through assessments, employee feedback, and performance metrics.
• Manage learning management systems and maintain accurate training records, schedules, and compliance documentation.
• Partner with leadership to identify performance improvement opportunities and recommend appropriate training interventions.
• Oversee training vendors, educational resources, program expenses, and budget management.
• Supervise and mentor training team members while promoting continuous learning and professional development.

Skills

Curriculum design

LMS experience

Stakeholder collaboration

Data analysis

Education

Bachelor's degree

Job description

The Director of Training is responsible for leading the development and execution of training and employee development initiatives across a multifamily property management organization. This individual will oversee learning programs, onboarding, development, and operational training to improve employee effectiveness and promote consistency across the organization.

Our ideal candidate will have a background in on-site management and have progressed into a leadership capacity.

Key Responsibilities

• Develop and implement training curricula, educational materials, and learning programs aligned with organizational objectives and property management best practices.
• Lead training initiatives covering property operations, leadership development, management competencies, and company procedures.
• Oversee employee onboarding programs and ensure new hires receive appropriate training throughout their transition into the organization.
• Collaborate with department leaders to identify skill gaps, establish standardized procedures, and develop targeted learning solutions.
• Deliver and coordinate in-person and virtual training sessions, workshops, and professional development programs.
• Monitor training participation, completion, and effectiveness through assessments, employee feedback, and performance metrics.
• Manage learning management systems and maintain accurate training records, schedules, and compliance documentation.
• Partner with leadership to identify performance improvement opportunities and recommend appropriate training interventions.
• Oversee training vendors, educational resources, program expenses, and budget management.
• Supervise and mentor training team members while promoting continuous learning and professional development throughout the organization.

Qualifications

• Bachelor's degree in a related field
• 5+ years of experience in multifamily property management
• Experience in training and development, including curriculum design, implementation, and evaluation.
• Experience managing training initiatives and leading or supervising team members.
• Familiarity with learning management systems; experience with RESMAN, Grace Hill, or similar platforms is beneficial.
• Strong communication, presentation, organizational, and project management skills.
• Ability to analyze performance data, identify development needs, and translate findings into actionable training strategies.
• Demonstrated ability to collaborate with cross-functional teams and communicate effectively with senior leadership.

Additional Requirements

• Willingness to travel regularly to support training programs and operational initiatives (mainly in Texas)
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Benefits information:

Benefits include medical, dental, vision, retirement, and PTO

Equal Employment Opportunity Statement:

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.”

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.