Training Coordinator - Technical Education

State-of-Georgi; Atlanta (GA); On-site; USD 68,000 - 75,000; Full time

Job summary

State of Georgia is seeking a Training Coordinator in the Office of Technical Education to lead LMS training initiatives and develop an annual, multi-modal training program for faculty and staff.

The role partners across 22 technical colleges and the System Office to ensure consistent, high-quality digital instruction, and requires strong facilitation, ADDIE knowledge, and LMS administration experience.

Qualifications

• Bachelor’s degree and 2 years related work experience; degree may be substituted on a year-for-year basis.
• Experience with andragogy and strong customer service/helpdesk background is a plus.
• Learning Management System Administration experience (Anthology, Canvas, D2L) is preferred.

Responsibilities

• Deliver systemwide LMS training and build an annual training schedule.
• Coordinate training efforts across 22 technical colleges and System Office.
• Develop training materials and guides and deliver high-impact sessions.
• Evaluate training effectiveness using data and feedback; drive continuous improvement.
• Respond to training-related helpdesk inquiries and manage vendor relationships.

Skills

Training facilitation

ADDIE

LMS knowledge

Customer service

Webinar platforms

Project management

Education

Bachelor's degree in a related field

Tools

Anthology

Canvas

D2L

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Training Coordinator - Technical EducationAgency:Technical College System of GeorgiaJob Requisition ID:JR0000003694Shift:Day (United States of America)Compensation Details:$68,000 - $75,000Job Description:The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their fulltime Training Coordinator in the Office of Technical Education. Reporting to the Executive Director of Georgia Online Learning & Development, this position will provide ongoing end user training of the Learning Management System. The Training Coordinator will build and implement an annual training schedule to include a combination of onsite and virtual sessions related to digital instruction facilitation and learning management course creation and editing support. The Training Coordinator will collaborate across divisions to support special projects, material development and on-demand training.RESPONSIBILITIESDrive and implement systemwide training strategy aligned with LMS initiatives and organizational prioritiesIdentify organizational training needs and define required faculty and staff competencies using data and feedbackDesign, develop, and scale training programs and materials (e.g., guides, slide decks, surveys)Deliver high-impact training through multiple modalities and technology platformsEvaluate training effectiveness using performance data and participant feedback; implement continuous improvement strategiesEstablish and manage training evaluation processes and performance metricsCoordinate systemwide training efforts across 22 technical colleges and the System OfficeLead LMS-related professional development initiatives and support adoption of related learning technologiesManage and maintain training resources, including learning technology documentation and support materialsCollaborate with system office divisions, colleges, and external partners to ensure consistency, quality, and alignment in training design and deliveryManage vendor relationships and external training providers to support program deliveryRespond to training-related helpdesk inquiries and support requests, leveraging ticket data to identify trends and improve supportProvide updates and maintain training-related content for the divisional internet technology support specialistIntegrate emerging trends, tools, and best practices into training strategy and deliveryOther duties and special projects as assignedMINIMUM QUALIFICATIONSBachelor’s degree in a related field *and* Two (2) years related work experienceNote: Experience may substitute for the degree on a year-for-year basisPREFERRED QUALIFICATIONSPreference may be given to applicants who, in addition to meeting the minimum qualifications, provide evidence of the following:Familiarity with andragogyCustomer Service/Helpdesk ExperienceTraining experience within an institution of higher educationLearning Management System Administration experience (Anthology, Canvas, D2L)TECHNICAL COMPETENCIESTraining facilitation experienceKnowledge of ADDIECapacity to work in a team environmentExcellent technical/technology/computer skillsKnowledge of Learning Management Systems (LMS)Experienced in usage of webinar type platformsProficiency in interpersonal relations and dealing with multiple agency stakeholdersPrioritization, time management, communication and organizational skillsSolid technology know-how, including the ability to quickly familiarize with new productsDemonstrated ability to manage multiple projects and communicate barriers to progressDue to an anticipated large volume of applications, only those who receive an interview will be notified of the status of the position.It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation.Federal Law requires ID and eligibility verification prior to employment.All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment.Applicants who need special assistance may request assistance by phoning [phone].The Technical College System of Georgia is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law)Minimum Qualifications:Bachelor's degree *and* Two (2) years related work experience - -Note: Experience may substitute for the degree on a year-for-year basis.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.