Training Coordinator II

Mass General Brigham; Somerville (MA); On-site; USD 53,000 - 76,000; Full time

Job summary

Mass General Brigham's Massachusetts Eye and Ear Infirmary is seeking a training professional to design, coordinate, and evaluate employee training programs. The role involves partnering with managers and subject matter experts, delivering sessions both in person and online, and measuring outcomes to drive performance across the organization.

A strong grounding in instructional design and LMS usage is required.

Qualifications

• Experience designing and evaluating employee training programs.
• Experience delivering in-person and virtual training sessions.
• Bachelor's degree preferred; HS diploma required.

Responsibilities

• Develop and implement training programs that meet organizational goals.
• Identify training needs with managers and subject matter experts.
• Deliver training sessions in-person or virtually.
• Evaluate training effectiveness and provide feedback.
• Develop tools to measure training impact on performance.
• Collaborate with training coordinators and HR for consistency.
• Maintain accurate attendance and feedback records.
• Communicate schedules and updates to staff and managers.
• Perform other duties as assigned, and comply with policies.

Skills

Analytical thinking

Communication skills

Collaboration

Time management

LMS experience

Instructional design

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

LMS platforms

Video conferencing tools

Job description

Site

Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Shift: Monday - Friday , 8:30 AM–5:00 PM Responsible for designing, coordinating, and evaluating training programs for employees within an organization.

Qualifications and Essential Functions (Key Roles & Responsibilities)

• Develop and implement training programs that meet organizational goals and address specific training needs.
• Work with managers and subject matter experts to identify training needs and develop training materials, including lesson plans, presentations, and training manuals.
• Deliver training sessions to employees, either in-person or through virtual training platforms.
• Evaluate the effectiveness of training programs and provide feedback to managers and employees.
• Develop and implement training evaluation tools to measure the impact of training programs on employee performance.
• Collaborate with other training coordinators and HR professionals to ensure consistency in training programs across the organization.
• Maintain accurate records of training activities, including attendance records and feedback from participants.
• Communicate training program schedules and updates to employees and managers.
• Performs other duties as assigned
• Complies with all policies and standards

Knowledge, Skills and Abilities

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational and time management skills.
• Experience with learning management systems (LMS) and virtual training platforms.
• Understanding of adult learning principles and instructional design techniques.

Education

• Degree: High School Diploma or Equivalent required.
• Bachelor's Degree Related Field of Study preferred.
• Can this role accept experience in lieu of Education requirements? Yes

Work Experience

• Experience Details Years of Experience Required/ Preferred: Experience in similar administrative/office position 2-3 years required.

Additional Job Details (if applicable)

• Physical Requirements: Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Remote Type

Remote Work Location 399 Revolution Drive

Scheduled Weekly Hours

Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range

$53,040.00 - $75,888.80/Annual Grade 5

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Culture

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system - we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.