Training Coordinator

Senior Helpers; Towson (MD); On-site; USD 50,000 - 54,000; Full time

Job summary

A premier in-home senior care provider seeks a skilled Training Coordinator to support training initiatives across the franchise network. This role emphasizes organization, communication, and collaboration, offering a competitive compensation package that includes medical benefits and a 401k plan. Ideal candidates will be detail-oriented, adept at managing multiple projects, and possess strong administrative skills.

Benefits

Medical, Dental, Vision insurance

Company paid Life Insurance

401k with excellent matching

PTO and Paid Holidays

Monthly gym reimbursement

Qualifications

• Experience in coordination or administrative role for 2+ years.
• Proficiency in Microsoft Office Suite is necessary.
• Excellent communication and customer service skills are essential.

Responsibilities

• Organize and maintain training materials for franchisees.
• Coordinate logistics for training sessions, both virtual and in-person.
• Upload and manage content in the Learning Management System (LMS).

Skills

Organization

Time Management

Communication

Education

2+ years in administrative or training support role

Tools

Microsoft Office Suite

Job description

Job Title: Training Coordinator

Pay: $24/hr

Job Type:Full Time

Overview:

We are looking for a highly organized and dependable Training Coordinator to join our team. This is an administrative support role that helps keep our training materials, events, and systems running smoothly. The ideal candidate will have strong attention to detail, be comfortable juggling multiple projects, and enjoy supporting others behind the scenes. You'll work closely with the training team to support both in-person and virtual learning for our franchise network.

Key Responsibilities

• Organize and maintain training materials, onboarding guides, and job aids used by franchisees.
• Coordinate logistics for training sessions (virtual and in-person), including scheduling, setting up webinars and training room, managing registrations, and preparing materials.
• Tracking and recording user engagement and training completions.
• Upload, organize, and update content in the Learning Management System (LMS).
• Respond to basic questions from franchisees about training tools or materials and route more complex requests to appropriate team members.
• Assist in preparing PowerPoint presentations, handouts, and support materials for workshops and webinars.
• Help collect and organize feedback from training sessions.
• Ensure all training materials are aligned with brand guidelines and kept up to date.
• Work collaboratively with other departments (Operations, HR, Marketing, etc.) to ensure training content reflects current processes.

Qualifications

• 2+ years of experience in an administrative, coordination, or training support role.
• Excellent organization and time management skills.
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
• Comfortable learning new platforms such as Learning Management Systems (e.g., Relias, TalentLMS).
• Excellent communication skills and a customer service mindset.
• Ability to work in a fast-paced environment and manage multiple deadlines.

Preferred Qualifications

• Experience supporting training departments.
• Familiarity with healthcare/home care industries.

Excellent Total Compensationpackage consisting of:

• Competitive pay (Base & Bonus)
• Medical, Dental, Vision insurance with a generous percentage paid by the company
• Company paid Life Insurance, AD&D, and Short-Term Disability
• Employee Assistance Plan
• Voluntary long-term disability
• 401k with excellent matching
• PTO, Personal Days, Pd. Birthday, Pd. Holidays
• Monthly reimbursement for gym membership

About Senior Helpers

Senior Helpers is a premier provider of in-home senior care services. Founded in 2002 with a vision to help seniors who wish to remain in their homes despite age-related illnesses and mobility challenges. Senior Helpers has over 400 corporately owned and franchised businesses that have cared for tens of thousands of seniors with a pledge to “provide care and comfort at a moment’s notice.” Services provided in the in-home care model range from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities.

The company is proud to be named the first national in-home care provider to receive certification as aGreat Place to WorksinceMay of 2019. In addition, Senior Helpers was ranked inEntrepreneur’sFranchise 500 Ranking, and appointed to the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visitinghttp://www.seniorhelpers.com.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.