Training Coordinator

DYNAMIC ENGINEERS PTE. LTD.; Lavender (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DYNAMIC ENGINEERS PTE. LTD. is seeking an admin and training support specialist in Texas.

The role involves coordinating courses, providing logistics for trainings and events, and supporting trainers and trainees. You will manage registrations, data entry, and customer inquiries, ensuring a professional service level. Ideal candidates hold a Diploma or higher, excel at MS Office, and demonstrate strong interpersonal and organizational skills.

Qualifications

• Must have Diploma or higher.
• Proficient with MS Office.
• Strong interpersonal and communication skills.
• Excellent phone etiquette and customer service mindset.
• Able to multitask in a fast-paced, diverse environment.

Responsibilities

• Plan, schedule, coordinate and manage assigned courses.
• Provide admin and logistic support for trainings and events (registration, enquiry, data entry, room/Zoom setup).
• Provide training support to trainer/facilitators and trainees.
• Assist in preparing training and promotional materials.
• Handle sales and administrative support duties.
• Attend to incoming calls and phone enquiries.
• Provide excellent and timely customer service.

Skills

MS Office

Interpersonal skills

Communication skills

Phone etiquette

Multitasking

Organizational skills

Education

Diploma or higher

Job description

Responsibilities:

• Plan, schedule, coordinate and manage course assigned.
• Provide admin and logistic support for trainings and events (registration, enquiry, data entry, room/zoom setup etc.).
• Provide training support to trainer/facilitators and trainees.
• Assist in the preparation of training and/or promotional materials.
• Manage sales enquiries and conduct prompt follow-ups.
• Handle sales and administrative support duties.
• Perform month-end reconciliation of account foreach course.
• Serve walk-in customers.
• Attend to incoming calls and phone enquiries.
• Provide operational support for bootcamps organized by the Company. This may include but not limited to site/material preparation works, actual running of events, taking photos, coordinate event arrangements etc.
• Provide excellent and timely internal and external customer service.
• Maintain professional image and provide professional service at all times.
• Perform any other ad hoc duties as and when required

Requirements:

• Minimum Diploma and above.
• Proficient in MS Office applications.
• Good interpersonal and communication skills.
• Excellent phone etiquette.
• Able to multi-task and work in a culturally diverse environment.
• Customer-oriented, positive and willing to learn.
• Good organization and coordination skills.
• Able to work in a fast-paced environment.