Training Content Developer

CareStar, Inc.; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

401(k)

PTO & holidays

ESOP

Culture & mission

Job summary

CareStar, Inc. is seeking a Training Content Developer to join our Education Department in Blue Ash, Ohio. This role will develop training topics, conduct research, gather citations, and create all course materials for online, hybrid, and in-person sessions.

You will collaborate with Department Leaders and Subject Matter Experts to design learning objectives, assessments, and instructor-led content while upholding CareStar policies and patient confidentiality.

Qualifications

• Bachelor’s Degree & professional licensure required.
• Experience in population health management and case management.
• Knowledge of adult learning principles and trainer development.
• Strong written and verbal communication across diverse populations.
• Familiarity with online LMS and video conferencing preferred.

Responsibilities

• Performs topic research for online, hybrid and in-person training.
• Collaborates with leaders and SMEs to identify topics and content.
• Develops library of research, citations and sources for trainings.
• Delivers train-the-trainer programs to certify trainers.
• Creates course materials for in-person instructor-led training.
• Ensures compliance with CareStar policies and patient confidentiality.

Skills

Adult learning concepts

Interpersonal skills

Research & sourcing

Content development

Project coordination

Education

Bachelor’s Degree & professional licensure

Tools

LMS familiarity

Video conferencing tools

Job description

Training Content Developer

Company: CareStar, Inc.
Location: Blue Ash, Ohio
Job Type: Full-Time | Corporate Office
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Training Content Developer to join our Education Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Training Content Developer, you will serve as the developer for the identified training topic(s) to be delivered. You will supply the necessary research, supporting documentation and citations and all content to be included in each training, as well as develop all course materials.

Key Responsibilities

• Performs research on identified topics for the development of online, hybrid and in-person training.




• Collaborates with Department Leaders and Subject Matter Experts to identify topics and contents




• Develops library of research, citations and sources for developed training.




• Develops and delivers a train-the-trainer program to educate and certify all trainers delivering training based on their research.




• Develops online training that can be uploaded into CareStar’s or others’ Learning Management System (LMS).




• Develops all course materials (e.g., e.g., Learning Objectives, Pre and Post Training Assessments, Course Collateral - Presentations, Handouts, etc.) for in-person instructor-led training.




• Adheres to the CareStar Rule in performance of job responsibilities.




• Understands and complies with CareStar Policies and Procedures.




• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.




• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Possesses a Bachelor’s Degree and Professional Licensure commensurate with the topics and audience to which training is to be delivered.




• Experience in Population Health Management, Case Management and Assessment Services.




• Demonstrated knowledge with adult learning concepts and principles, including training practitioners and trainers.




• Effective interpersonal (oral and written) skills with the ability to work with all age groups from a diverse population, including differing intellectual, cultural, ethnic, psychosocial and socio-economic backgrounds.




• Familiarity with online Learning Managements Systems (LMS) and video conferencing preferred.

Why Join CareStar?

• Competitive salary based on experience and education




• Comprehensive benefits: Medical, dental, vision, life insurance




• 401(k) with a generous company match




• Paid time off + 10 paid holidays




• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company




• Supportive, mission-driven culture focused on improving lives