Assessment Specialist SRS - Hamilton and Surrounding Counties

CareStar, Inc.; Cincinnati (OH); Remote; USD 52,000 - 77,000; Full time

Job summary

CareStar, Inc. is seeking an Assessment Specialist in the Hamilton County area (OH) to assess individuals, develop care plans, and connect them with essential services.

This role involves in-home assessments, remote work with occasional field visits, and collaboration with a mission-driven team. The position emphasizes knowledge of Medicaid and behavioral health systems, with a requirement for a Bachelor's degree in social work, psychology, or related field, or RN/LSW, plus post-degree

Qualifications

• Bachelor's Degree in social work, counseling, psychology, or a related field; or RN or LSW.
• At least one year post-degree experience working with individuals with chronic conditions and/or a minimum of three years’ post-degree experience with individuals with severe and persistent mental illness.
• Knowledge of Medicaid, behavioral health systems, and local community resources.
• Effective interpersonal (oral and written) skills to interact professionally with all age groups from diverse backgrounds.

Responsibilities

• Maintains and builds knowledge of the State and program requirements.
• Maintains and builds on knowledge of Medicare, third-party payers, community resources, and the Americans with Disabilities Act.
• Completes in-home visits to assess for eligibility for specified program and conducts safety assessments, in compliance with CareStar and department guidelines.
• Documents all applicant and case-related contacts and interventions in applicants record per agency and CareStar policy.
• Provides assistance with community resource referrals as appropriate.
• Adhere to the CareStar Rule in performance of job responsibilities.
• Understand and comply with CareStar Policies and Procedures.
• Maintain confidentiality as related to patient information.

Skills

Interpersonal communication

Chronic conditions experience

Behavioral health knowledge

Community resources knowledge

Education

Bachelor's degree in social work / counseling / psychology or RN / LSW

Job description

Assessment Specialist – Hamilton & Surrounding Counties

Company: CareStar, Inc.

Location: Hamilton County, Ohio (and surrounding areas)

Job Type: Full-Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking an Assessment Specialist to join our Specialized Recovery Support Services program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As an Assessment Specialist, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Maintains and builds knowledge of the State and program requirements.
• Maintains and builds on knowledge of Medicare, third-party payers, community resources, and the Americans with Disabilities Act.
• Completes in-home visits to assess for eligibility for specified program and conducts safety assessments, in compliance with CareStar and department guidelines.
• Documents all applicant and case-related contacts and interventions in applicants record per agency and CareStar policy, including standards of content and timeliness.
• Provides assistance with community resource referrals as appropriate.
• Adhere to the CareStar Rule in performance of job responsibilities.
• Understand and comply with CareStar Policies and Procedures.
• Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Possesses a Bachelor's Degree in social work, counseling, psychology, or a related field; or Registered Nurse (RN), or Licensed Social Worker (LSW).
• Possesses a minimum of one-year post degree experience working with individuals with diagnosed chronic conditions and/or minimum of three years’ post degree experience working with individuals with severe and persistent mental illness.
• Knowledge of issues affecting people with severe and persistent mental illness and community-based interventions/resources for those individuals.
• Effective interpersonal (oral and written) skills to interact professionally and ethically with all age groups from a diverse population, including differing intellectual, cultural, ethnic, psychosocial and socio-economic backgrounds.
• Experience working with individuals with chronic conditions or severe and persistent mental illness
• Strong knowledge of Medicaid, behavioral health systems, and local community resources.

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives