Training & Compliance Specialist, Workforce Programs

CHICAGO COOK WORKFORCE PARTNERSHIP; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Flight Training and Technical Assistance Specialist at Chicago Cook Workforce Partnership will design and deliver comprehensive training solutions to agencies within the network, including in-person workshops and large-group webinars, ensuring compliant and high-quality service delivery across grant-funded programs.

Responsibilities include interpreting WIOA and CEJA policies, guiding mandated services, and onboarding essential systems like IWDS 2.0 and CEJA reporting.

Qualifications

• Bachelor’s degree in human services or related field; 2 years of workforce development experience OR 6 years in program management.
• Strong knowledge of WIOA and CEJA policies and compliance requirements.
• Excellent written and verbal communication with ability to train and present to large audiences.

Responsibilities

• Provide comprehensive training and technical assistance to delegate agencies on core programmatic matters and implement grant regulations.
• Facilitate engaging training workshops and webinars focusing on program regulations, reporting structures, and procedures for large audiences.
• Onboard and provide hands-on guidance for essential systems of record (IWDS 2.0, CEJA reporting) and related tools.
• Monitor and respond to technical assistance requests from IWDS 2.0.
• Evaluate delegate agency operations to identify needs and troubleshoot issues.
• Collaborate with Program Relationship Managers to streamline coordination and monitor performance.
• Identify systemic issues and share best practices across agencies.

Skills

Verbal communication

Organization skills

Decision making under pressure

Microsoft Office proficiency

Diplomacy in diverse environments

WIOA knowledge

Travel ability

Education

Bachelor’s degree in human services or related field

Tools

IWDS 2.0

Illinois workNet CEJA reporting system

Job description

The Flight Training and Technical Assistance Specialist at Chicago Cook Workforce Partnership will design and deliver comprehensive training solutions to agencies within the network, including in-person workshops and large-group webinars, ensuring compliant and high-quality service delivery across grant-funded programs.

Responsibilities include interpreting WIOA and CEJA policies, guiding mandated services, and onboarding essential systems like IWDS 2.0 and CEJA reporting.