Training Center/Lab Support Systems Engineer (SE3)

Beyond SOF; Fort Washington (MD); On-site; USD 98,000 - 110,000; Full time

Job summary

Beyond SOF in Fort Washington, MD, is seeking a Training Center/Lab Support Systems Engineer (SE3) with TS/SCI clearance and FS Poly. A bachelor’s or higher in CS/IS/Engineering and 6+ years of systems engineering experience are required, with alternative HS diploma and 10 years experience accepted.

Salary is $102,000, commensurate with education and experience, and on-site work is expected. The role involves supporting hardware and software operations per customer policies, managing

Qualifications

• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) support.
• Experience managing system requirements to ensure DoDAF/SOA/STE/STN compatibility.
• Experience developing and implementing an ISSP and securing enterprise per regulations.
• Experience allocating requirements to hardware, software, facility and personnel components.
• Experience analyzing and resolving complex server hardware, applications and software integration problems.
• Experience performing market surveys and recommending new software to enhance IT capabilities.
• Experience establishing Baseline Exception Plan for IT procurements.

Responsibilities

• Support operation and maintenance of all hardware and software in line with customer policies.
• Derive and manage requirements to ensure compatibility with defined architectures and standards.
• Develop and implement an Information System Security Plan (ISSP) and secure the enterprise.
• Allocate requirements to hardware, software, and personnel components.
• Analyze and resolve complex problems with server hardware and software integration.
• Conduct market surveys and provide recommendations for IT enhancements.
• Submit annual Baseline Exception Plan for IT equipment procurements.

Skills

Tier1/2 support

Requirements management

ISSP/security plan

Requirements allocation

Systems analysis

Market surveys

Baseline planning

Education

Bachelor's or advanced degree in CS/IS/Engineering

HS diploma + 10 years experience

Tools

DoDAF

SOA

STE/STN

Job description

Training Center/Lab Support Systems Engineer (SE3)

Training Center/Lab Support Systems Engineer (SE3)
Salary: $102,000, based on education and experience
Security Requirements: Active TS/SCI clearance with FS Poly
Location: Ft. Washington, MD
Education and Experience: A bachelor's degree or advanced degree in computer science,
information systems, engineering, or other related discipline plus at least 6 years of systems engineering experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable.
Certifications: None.
Job Description: As Training Center / Lab Support Systems Engineer you will support the operation and maintenance of all hardware and software in compliance with established policies required by the customer for their production and training networks – to include deriving and managing requirements to ensure compatibility with defined architectures and compliance with customer standards; performing market studies; and assisting in developing the system security plan.
Individual Capabilities/Experience Required:

• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintaining IT systems. Senior level experience is required as remote support is not authorized.
• Experience managing system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) Department of Defense Architecture Framework (DoDAF), Service-oriented Architecture (SOA), Secure the Enterprise/Secure the Network (STE/STN).
• Experience developing and implementing an Information System Security Plan (ISSP) and securing the enterprise (STE) in accordance with computer security regulations, to include providing topologies and inventories; maintaining system documentation and configuration data for regulatory and audit purposes; and leading incident response for any breaches, intrusions, or theft.
• Experience assisting with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components.
• Experience analyzing and resolving complex problems associated with server hardware, applications, and software integration.
• Experience performing market surveys/studies and providing recommendations for a new and improved software to enhance IT capabilities.
• Experience establishing, maintaining, and submitting the annual Baseline Exception Request Plan for all IT equipment procurements.

Individual Capabilities/Experience Desired:

• Experience with: Microsoft Exchange 2013 and 2016; Microsoft Server 2012 and 2016; Secure the Network (STN) Standards; User Activity Monitoring (UAM); IBM Big Fix; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business.