Training Associate

Talentoma; Arizona; Remote; USD 43,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Bonus opportunities

stipends

Job summary

Talentoma is hiring a Training Associate to support virtual learning initiatives from a home-based role in Arizona, United States. You will work with the learning and development team to guide learners, respond to routine questions, and help ensure completion data is accurate.

The role emphasizes collaboration with trainers and department supervisors, attending to learner inquiries, and maintaining up-to-date session records under supervision.

Qualifications

• Strong written and verbal communication skills.
• Ability to learn course assignment, attendance tracking, and completion checks.
• Experience supporting workplace learning or group activities is a plus.
• Willingness to work under supervision and follow established processes.

Responsibilities

• Review training requests and learner questions; identify courses and next actions.
• Check participant lists, prerequisites, and session details before updates.
• Update progress in the LMS and confirm entries before saving.
• Send session invites and reminders using Calendly; confirm trainer availability.
• Prepare learning resources and session checklists for trainers and learners.

Skills

Clear communication

Learning agility

Documentation

Attention to detail

Remote collaboration

Adaptability

Time management

Education

High school diploma or equivalent

Tools

Cornerstone LMS

Calendly

Job description

Monthly Pay

$3,882 - $5,558 USD per month

Summary

This role builds practical skills in virtual training, learner support, and training evaluation while helping employees complete assigned learning activities. The Training Associate sits within the learning and development team and works under a training team lead who guides priorities and reviews delivery. You work with trainers, employees, and department supervisors to prepare sessions, answer routine learning questions, and keep completion information accurate. This fully remote position lets you work from home in Arizona, United States, supporting workplace learning through desk-based activities. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Review incoming training requests and learner questions through the shared email queue, identify the requested course or session, and confirm the next action.
• Check participant lists, course prerequisites, session details, and existing completion information before making updates, asking the assigned trainer to clarify missing information.
• Assign approved courses and update participant progress in a learning management system such as Cornerstone, following established instructions and checking entries before saving.
• Arrange session invitations and reminders using a scheduling and calendar tool such as Calendly, confirming trainer availability and communicating changes to participants.
• Prepare approved learning resources, activity instructions, and session checklists so trainers and learners can find the materials needed for each scheduled activity.
• Support virtual training delivery by introducing approved activities, explaining participation steps, and facilitating simple practice exercises under the guidance of an experienced trainer.
• Answer routine questions about course access, navigation, and completion steps, escalating persistent access issues to IT support and learning questions to the trainer.
• Check attendance and activity completion after sessions, record outcomes accurately, and follow up with learners when required activities remain incomplete or unclear.
• Summarize learner feedback and assessment results for the training team lead, highlighting repeated questions and areas where participants may need additional practice.
• Maintain clear handoff notes and close completed requests; work quality is judged through accuracy, turnaround, complete notes, and consistent follow-up on outstanding learning activities.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience supporting workplace training, group learning activities, or learner inquiries is preferred.
• Basic understanding of adult learning principles and willingness to practice clear explanations, guided exercises, and supportive feedback.
• Ability to learn course assignment, attendance tracking, and completion checks within digital learning systems using established instructions.
• Comfortable reviewing participant information, spotting missing details, and maintaining accurate training updates without changing approved course requirements.
• Clear written and spoken communication for answering learner questions, sharing session instructions, and giving trainers useful updates.
• Willingness to deliver approved activities under supervision, accept coaching, and recognize questions that require a trainer or team lead.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home in Arizona, with daily responsibilities completed through digital learning and communication systems.
• Structured onboarding and training on the named learning and scheduling systems, established workflows, and approved session support practices.
• Regular check-ins with the training team lead to review questions, receive coaching, and discuss progress with assigned responsibilities.
• Opportunities to build virtual training delivery, adult learning, learner support, and training evaluation skills through supervised practice.

Benefits

• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.