Training Assembly Customer Service Rep

SEW-Eurodrive, Inc.; New Jersey; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Disability Insurance

Flexible Spending Account

Paid Vacation

Holiday Pay

Retirement Benefits (401(k) with match

Paid Time Off (PTO)

Paid Parental Leave

Onsite Clinic

Education Assistance Programs

Counseling Resources

Wellness Resources

Uniform subsidies

Safety Shoes Subsidy

Employee Assistance Programs

Job summary

SEW-EURODRIVE, Inc. in Bridgeport, NJ is seeking a Training Assembly Customer Service Representative on a temporary-to-hire basis. The role focuses on mentoring, training, and performing CSR duties, including order entry in SAP/Configurator and assisting colleagues to ensure accurate information and timely service.

The position offers a comprehensive benefits package and paid time off, with a pay rate of $24.95 per hour. A 10% shift premium applies for 2nd and 3rd shifts.

Qualifications

• Willingness to learn basics of power transmission equipment.
• Ability to handle calls professionally and accurately complete forms.
• Capable of researching information and updating records.

Responsibilities

• Train and perform duties as a Customer Service Representative.
• Edit orders input into SAP/Configurator.
• Respond to inquiries and complete required paperwork.
• Provide assistance to other employees as needed.

Skills

Instruction following

Time management

Product knowledge

Professional communication

Stress management

Tools

SAP/Configurator

Job description

Training Assembly Customer Service Rep### Training Assembly Customer Service RepApply: NJ-Bridgeport: Full time: Posted 3 Days Ago: End Date: November 21, 2026 (6 days left to apply): JR001774# **About the Role** **Job Description**Pay Range: $24.95 Per Hour - Bridgeport NJTemporary To Hire The position involves enhancing the skills, abilities, knowledge and experience for SEW-EURODRIVE customers and associates. The mentor will assess, determine needs and train as needed. He/she will train and perform duties as a Customer Service Representative. Top 5+ skills and abilities we are seeking in this Applicant:* Ability to follow instruction, written and verbal.* Ability to organize workload for timely accomplishment of work.* Ability to learn and understand the basics of power transmission equipment, associated nomenclature and catalog information in order to meet customer needs and processing procedures.* Ability to communicate with all Company employees in a businesslike and professional manner.* Ability to appropriately handle stress and interact with others. Top 5 skills and abilities we are seeking in this Applicant:* Attain and keep current with the knowledge and skills required to provide information, service and assistance.* Be available as assigned to accept all calls in a professional manner and determine the nature of the call. Take all possible action including research, working with computers, completing forms and other follow-up to expeditiously ensure that accurate information and service is provided.* Obtain required information and respond when necessary to complete action on inquiries/requests received.* Complete appropriate paperwork and associate computer data/order entry to accomplish required actions.* Provide assistance to other employees in a businesslike and professional manner as required.* Edit orders accurately for input into SAP/Configurator. Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.A 10% shift premium is paid for 2nd and 3rd shift positions.SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!There is no monthly premium required for Employee's coverage:• Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals • Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment • Disability - Includes both Short Term Disability and Long Term Disability • Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment • Timely Evaluations with potential for a pay increase • Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service • Holiday Pay - Twelve (12) paid holidays per year • Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account • Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually • Paid Parental Leave - To assist and support new parents with balancing work and family matters • Onsite Clinic Services - On location medical services by licensed providers at no cost to employees • Education Assistance Programs - Student Loan Repayment / Tuition Assistance options • Counseling Resources - Easy and convenient access to professional counseling services online • Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards • Uniforms/Subsidies - Uniform subsidies and/or uniforms are provided for applicable roles, based on job requirements• Safety Shoes - A subsidy for the annual purchase of OSHA approved safety shoes, based on job requirements • Employee Assistance Programs - program to help employees navigate challenging life circumstancesAdditional job requirements and responsibilities would be discussed during the interview process.