Training and Support Specialist

DataStaff, Inc.; Raleigh (NC); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid vacation

Sick leave

Holiday leave

Job summary

A leading company in Raleigh, NC is seeking a Training and Support Specialist for a long-term contract. The role involves creating training content, facilitating virtual meetings, and collaborating with various teams. Ideal candidates will have strong writing and communication skills, along with experience in curriculum design. This hybrid position requires onsite presence 8 days per month, offering a competitive benefits package including medical and 401k.

Qualifications

• 3 years experience in curriculum design and developing training materials.
• 3 years instructional design and technical knowledge.
• Experience supporting live virtual meetings and events.

Responsibilities

• Create in-person and online training content.
• Draft articles to support employee learning.
• Facilitate and support live virtual meetings.

Skills

Writing

Presentation

Communication

Collaboration

Interest in learning new software

Education

Curriculum Design

Instructional Design

Tools

Adobe Articulate

Camtasia

MS Teams

Microsoft products

Webex

Job description

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DataStaff, Inc is in immediate need of a Training and Support Specialist for a long-term contract opportunity for one of our direct clients in Raleigh, NC.

*This is a hybrid work model- the candidate will need to be onsite 8 days per month

Responsibilities:

• Create in-person and online training content to support organizational initiatives and business units.
• Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids
• Facilitate and support live virtual meetings and events.
• This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.

Knowledge and Skills:

• Good writing skills needed
• Strong presentation, communication, and collaboration skills.
• Must be professional
• Developing HR curriculums or training in partnership with subject matter experts is preferred
• Creating training videos and microlearning, a plus
• Use of voiceover tools a plus
• Interest in continually learning new software and keeping the team updated on changes to software, is desired.

Required Skills:

• 3 Years - Experience in curriculum design and developing training materials for adult learners
• 3 Years - Instructional design and technical knowledge needed
• 3 Years - This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
• Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Desired Skills:

• 3 Years - Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
• Experience with adult learning practices, principles and procedures in classroom and on-line presentations

This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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