Training and Development Specialist

Veterans Inc.; Worcester (MA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Disability & Life Insurance

403B Retirement Match

Flexible Spending Accounts

Tuition Reimbursement

Parental Leave

Job summary

Veterans Inc. is seeking a motivated and organized trainer/coordinator to ensure our staff have the knowledge, skills, and competencies to support the mission and strategic objectives.

You will assist with needs assessments, design and deploy curricula, and maintain learning resources across programs. Responsibilities include onboarding, tracking compliance, and coordinating instructor-led, virtual, and blended learning while applying adult learning principles and evidence-based practices.

Qualifications

• Bachelor's degree in a related field required.
• Minimum of two years' experience in training coordination or related role.
• Experience in a non-profit environment preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Assist with organizational training needs assessments with leaders to identify skill gaps.
• Design and implement training programs and materials for program needs.
• Maintain curricula, instructional materials, and learning resources.
• Administer learning management processes and training records.
• Coordinate internal and external training opportunities and attendance.
• Organize onboarding and delivery of instructor-led, virtual, and blended learning.

Skills

Training coordination

Policy design

Non-profit experience

Communication skills

Interpersonal skills

Education

Bachelor's degree in a related field

Tools

Learning Management System (LMS)

Job description

Do you enjoy helping others succeed in their jobs?

Veterans Inc. is seeking a motivated and organized individual who can help ensure our employees possess the knowledge and skills and competencies necessary to support both the mission and strategic objectives of Veterans Inc.

ESSENTIAL JOB FUNCTIONS

• Assist with organizational training needs assessments in collaboration with Directors, Division Managers, Program Managers, Regional Managers, and other organizational leaders to identify workforce skill gaps and learning priorities.
• Assists with designing and implementing training programs and materials tailored to individual needs of programs including scope of services, grant compliance, and best practices. Creates and updates training schedules and assists with onboarding of new staff. Assists Director or Regional/Division managers with development, implementation, and tracking of performance improvement training and support.
• Assist with designing, developing and continuously updating curricula, instructional materials, and learning resources that support organizational goals and evolving grant, regulatory, accreditation, and operational requirements.
• Maintain and administer the organization's learning management processes, including employee training records, required certifications, continuing education requirements, and compliance with mandatory funding imposed and agency requirements.
• Maintain a comprehensive catalog of approved training resources, instructional materials, and continuing education opportunities relevant to the diverse roles throughout the organization.
• Coordinate internal and external training opportunities, including scheduling instructors, securing training approvals, and managing employee participation in required and elective professional development activities.
• Assist with onboarding activities including standardized onboarding, role-specific, leadership, compliance, and continuing education training programs. Assist in delivery of instructor-led, virtual, and blended learning programs as appropriate while utilizing the adult learning model and evidence-based instructional practices.
• Organize and maintain most recent policies, procedures, instructional guides, and documentation related to organizational training and development initiatives.
• Prepare reports and maintain documentation related to training completion, compliance, continuing education, and organizational learning metrics.
• Create and maintain thorough assessments, participant feedback, performance metrics, and organizational outcomes, recommending modifications to improve learning effectiveness.
• Participate in organizational committees, meetings, strategic planning initiatives, and special projects related to workforce development and organizational effectiveness.
• Other duties as assigned related to the overall mission of Veterans Inc.

Education And Experience Requirements

• Minimum of Bachelor's degree in Human Services, Human Resources, Education, Business Administration, or related field required.
• Minimum of two (2) years' experience in training coordination, policy design and implementation, human resources, or related role or equivalent military experience.
• Minimum of two (2) years' experience working in a non-profit environment, preferably in an administrative capacity.
• Outstanding communication skills and strong interpersonal skills, including techniques for positive motivation, handling difficult people, and teamwork.
• Knowledge of assigned community and the resources available to those in need of services.

What We Can Offer You

Comprehensive Benefits Package for FT employees includes:

• BCBS Medical, Dental, and Vision Insurance
• Employer Paid Short and Long-Term Disability and Life Insurance.
• $2500 Medical Opt-Out program if you have medical coverage through another source.
• Retirement Plan (403B) with a $2000 Match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

Salary: $24.04 - $28.84 per hour

Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.