Case Manager

Veterans Inc.; Worcester (MA); On-site; USD 30,049 - 42,797; Full time

Benefits offered by this job

BCBS Medical, Dental, and Vision Insurance

Employer Paid Disability and Life Insurance

$2500 Medical Opt‑Out program

Retirement Plan (403B) with $2000 Match

Tuition Reimbursement Program

Paid Parental Leave

Job summary

Veterans Inc. in Worcester, Massachusetts seeks a dedicated professional to assist patients in accessing necessary services through information provision and coordination. The role entails supportive case management, referrals, and monitoring client treatment progress.

Ideal candidates will have a Bachelor's degree in a related field and two years of related experience, along with strong computer skills. The position offers a comprehensive benefits package and a salary of $26.44 per hour.

Qualifications

• Minimum of a Bachelor’s degree in Human Services, Social Work, Psychology, or related field.
• Minimum of two years of case management experience.
• Demonstrated knowledge of military culture and an understanding of veterans-related needs.

Responsibilities

• Provide supportive case management for individuals accessing treatment supports.
• Conduct referrals and follow-up monitoring.
• Schedule appointments and support attendance at treatment sessions.

Skills

Case Management

Substance Abuse Treatment Counseling

Knowledge of Military Culture

Computer Skills

Facilitating Groups

Education

Bachelor's degree in Human Services, Social Work, Psychology or related field

Master's degree in a related field

Tools

Microsoft Office Suite

Job description

The primary goal of this position is to assist patients in obtaining necessary services by providing information, coordinating referrals, and following through with specific treatment plan goals.

What You’ll Be Responsible For Day To Day

• Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports and community-based recovery services. Assists clients with researching and accessing needed services.
• Conducts referrals and follow-up monitoring, and participates in discharge planning process. Communicates with other service providers and family members, with appropriate releases, to coordinate the client’s next level of treatment services.
• Schedules appointments and supports attendance at scheduled treatment and human services appointments. Coordinates with other providers to monitor clients’ health status and participation in treatment.
• Monitors treatment progress and implementation of the client’s treatment plan.
• Conducts outreach activities to market Veterans Inc. programs and engage new referral sources.
• Maintains audit‑ready client files and documentation and facilitates client groups, as needed.
• Attends and participates in all meetings as required. Performs special projects and other duties as assigned.

What You Must Have

• Minimum of a Bachelor’s degree in Human Services, Social Work, Psychology, or related field from an accredited institution. Master’s degree in a related field highly preferred.
• Minimum of two (2) years of case management, substance abuse treatment counseling experience required.
• Demonstrated knowledge of military culture, experience in working with veteran population and an understanding of veterans‑related needs and issues preferred.
• Two (2) years of experience facilitating groups or workshops preferred.
• Must have strong computer skills with intermediate knowledge of Microsoft Office Suite.
• Must be able to successfully pass a CORI/Background records check.
• Compliance with Veterans Inc. COVID‑19 Vaccination Policy. Religious and Medical Exemptions are considered.

What We Can Offer You

Comprehensive Benefits Package for Full Time employees includes:

• BCBS Medical, Dental, and Vision Insurance
• Employer Paid Short and Long‑Term Disability and Life Insurance.
• $2500 Medical Opt‑Out program if you have medical coverage through another source.
• Retirement Plan (403B) with a $2000 Match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

Salary: $26.44 per hour

Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.