Training and Development Specialist

Indus Communities; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO 160 hours / year

Rent Discount 25% after 30 days

Mileage Reimbursement

Scholarships for Employees & Families

Emergency Relief Loans

Job summary

Indus Communities is seeking a Training and Development Specialist to shape the employee experience across our organization. You will design and deliver engaging learning programs, onboard new employees, and support leadership development to elevate performance across our communities.

In this role, you will collaborate with department leaders, manage training analytics, and explore innovative methods and tools to continuously improve learning outcomes.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Minimum of three (3) years of multifamily industry experience.
• Valid state driver’s license.
• Ability to speak, write, and read fluently in English and Spanish.

Responsibilities

• Design, coordinate, and deliver engaging training programs that support employee growth and organizational success.
• Develop training materials, facilitator guides, presentations, and learning resources.
• Assist with onboarding and new employee development programs.
• Facilitate instructor-led, virtual, and blended learning experiences.
• Partner with department leaders to identify skill gaps and development opportunities.
• Support Train-the-Trainer initiatives that build internal leadership capability.
• Help develop programs that strengthen customer service, leadership, safety, and operational effectiveness.
• Promote a culture of continuous learning and professional development.
• Track employee participation, completion rates, and learning outcomes.
• Maintain training records and reporting databases.
• Measure training effectiveness through feedback, assessments, and performance metrics.

Skills

English fluency

Spanish fluency

Driver's license

Communication skills

Education

Bachelor's degree in Business, Organizational Psychology, HR, Education, or related field

Tools

Microsoft Office

RealPage

Job description

Develop People. Elevate Performance. Transform Communities.At Indus Communities, we do more than manage apartment communities; we transform them. Since our first acquisition in 2002, we've been revitalizing multifamily communities in the Class B & C property space across the Spring Branch and Southwest Houston area, creating places where residents feel proud to live and teams feel proud to work. Today, we manage 39 apartment complexes and approximately 11,000 apartment homes, and we remain committed to our mission of turning under-managed properties into thriving communities.

Description

Develop People. Elevate Performance. Transform Communities.At Indus Communities, we do more than manage apartment communities; we transform them. Since our first acquisition in 2002, we've been revitalizing multifamily communities in the Class B & C property space across the Spring Branch and Southwest Houston area, creating places where residents feel proud to live and teams feel proud to work. Today, we manage 39 apartment complexes and approximately 11,000 apartment homes, and we remain committed to our mission of turning under-managed properties into thriving communities.

Why Join Indus Communities?

We invest in our people because they are our greatest asset.

What We Offer

• Real career growth opportunities
• Supportive, team-oriented culture
• Meaningful work that impacts employees and communities
• Competitive compensation and benefits:
• Earn a competitive salary commensurate with experience
• Bonus opportunity of up to 10% of annual earnings
• Medical: $0 Deductible, $0 Copay, $0 Coinsurance (with baseline visit)
• Dental & Vision
• Employer-Paid Life Insurance
• Up to 160 hours of Paid Time Off (PTO)/Birthday PTO
• 25% Rent Discount - after 30 days of employment
• Mileage Reimbursement
• Bonus & Referral Program
• Up to $1,000 Employee Referral Bonus
• Education Scholarships for Employees & Families
• Emergency Relief Loans up to $2,500 (Interest-Free)

What You'll Do

As the Training and Development Specialist, you'll help shape the employee experience by supporting learning and development initiatives across the organization.

Learning & Development

• Design, coordinate, and deliver engaging training programs that support employee growth and organizational success
• Develop training materials, facilitator guides, presentations, and learning resources
• Assist with onboarding and new employee development programs
• Facilitate instructor-led, virtual, and blended learning experiences

Leadership & Performance Support

• Partner with department leaders to identify skill gaps and development opportunities
• Support "Train-the-Trainer" initiatives that build internal leadership capability
• Help develop programs that strengthen customer service, leadership, safety, and operational effectiveness
• Promote a culture of continuous learning and professional development

Training Operations & Analytics

• Track employee participation, completion rates, and learning outcomes
• Maintain training records and reporting databases
• Measure training effectiveness through feedback, assessments, and performance metrics
• Assist in identifying key indicators that demonstrate training success

Innovation & Continuous Improvement

• Research and implement innovative learning technologies and training methods
• Stay current on industry trends, training platforms, and best practices
• Support learning systems and tools such as Grace Hill, RealPage, Opiniion, ZUMA, and other organizational platforms
• Travel locally to communities to provide in-person training and coaching support

Requirements

What We're Looking For

Required Qualifications

• Bachelor's degree in Business, Organizational Psychology, Human Resources, Education, or a related field, or an equivalent combination of education and experience
• Minimum of three (3) years of multifamily industry experience
• Valid state driver's license
• Ability to speak, write, and read fluently in English and Spanish

Preferred Experience

• Designing and delivering employee training programs
• Developing instructional materials and learning content
• Facilitating classroom, virtual, and hands-on training sessions
• Supporting leadership development and onboarding programs

Technical Skills

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Learning management systems and training platforms
• Property management software such as RealPage or similar systems
• Virtual learning and presentation technologies

You Are

What Makes You Successful

• Passionate about helping others learn and grow
• An engaging facilitator who can connect with diverse audiences
• Comfortable presenting to both small and large groups
• Organized, detail-oriented, and proactive
• A strong communicator and active listener
• Adaptable, collaborative, and solutions-oriented
• Excited by the opportunity to influence culture and employee success

Your Impact

Every training session you facilitate, every leader you develop, and every employee you support contributes to better resident experience, stronger teams, and more successful communities.

At Indus Communities, you'll have the opportunity to influence thousands of interactions between employees and residents by helping our teams perform at their very best.

Indus Communities is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or any other protected characteristic.