Assistant Manager

INDUS ADMINISTRATIVE SERVICES LLC; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Indus Management Group in Houston is seeking an Assistant Manager to support the Property Manager in day-to-day operations and to oversee the financial management of the property, including delinquency collections. This role also leads maintenance efforts, coordinates with staff and vendors, and ensures timely turnover of units.

The ideal candidate has at least two years of multifamily property management experience, a high school diploma or GED, and a valid State Driver’s License.

Qualifications

• Education: High School or GED.
• Experience: Minimum two (2) years of related property management experience with multi-family.
• License/Certification: Valid State Driver’s License.
• Fluency in English/Spanish is required.

Responsibilities

• Serves as Second-in-Command for the property in the absence of the Property Manager.
• Assists with recruitment, onboarding, training, and development of onsite employees.
• Oversees administration of accounting functions for the property including maintenance of financial records and resident ledgers.
• Communicates with all residents and ensures delinquency is collected in a timely manner.
• Conducts financial-move-outs by walking apartments and ensuring deposits are processed.
• Processes deposit and refund requests with the corporate office.
• Responds to inquiries from prospects and current residents regarding services and accounts.
• Leads make-readies process and walk units to ensure turnover is completed timely.
• Manages maintenance department and coordinates work orders with staff or vendors.
• Monitors rehab projects and ensures timely execution.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Interpersonal skills

Customer service

MS Office

Property management software

Leadership

Fair Housing knowledge

Education

High School diploma or GED

Tools

Microsoft Office Suite

Entrata

Job description

Indus Management Group is a property management company in Houston specializing in renovating and restoring distressed multifamily properties. With our first acquisition in 2002, Indus Management Group currently manages 38 apartment complexes in the Houston area. We specialize in the Class B & C property space, with over 10,000 units under management. Our goal has always been and continues to be to convert distressed properties into uplifted communities.

Job Summary

The Assistant Manager supports the Property Manager in the management of day-to-day operations. They oversee the financial management of the property by ensuring that delinquency is collected, and records are kept up to date. They, additionally, spearhead property maintenance by ensuring that work orders and make-readies are completed efficiently.

Minimum Qualifications

Education: High School or GED

Experience: Minimum two (2) years of related property management experience with multi-family

License/Certification(s): Valid State Driver’s License

Knowledge/Skills/Abilities

• English/Spanish fluency
• Effective interpersonal relationships, communications, and customer service skills
• Technologically savvy; Proficient with Microsoft Office Suite; some experience using property management software preferred (proficiency with Entrata is a plus)
• Demonstrates the ability to lead onsite property management employees
• Knowledge of applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures, and other aspects of residential, and multi-family property management

Principal Responsibilities

• Serves as Second-in-Command for property in the absence of the Property Manager
• Assists with the recruitment, onboarding, training, and development of onsite employees
• Oversees administration of accounting functions for the property including maintenance of financial records and resident ledgers
• Communicates with all residents and ensures that delinquency is collected in a timely manner through regular notices, lockouts, and evictions as required
• Conducts financial-move-outs by walking apartments and ensuring deposits are effectively processed
• Processes all deposit and refund requests by collaborating with the corporate office for execution
• Responds to inquiries from prospects and current residents regarding property services, accounts, etc.
• Leads make-readies process and walk units to ensure turnover is completed in a timely fashion
• Manages maintenance department and coordinates work order requests with appropriate staff or vendors
• Monitors rehab projects on property and ensures timely execution
• Other duties as assigned

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.