Training and Development Facilitator

Christian Healthcare Ministries; Barberton (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Fully paid health benefits

12 paid holidays PLUS birthday

Professional Development

Paid Training

Job summary

Christian Healthcare Ministries (CHM) is seeking a Training & Development Facilitator to deliver engaging instructor-led, virtual, and hybrid learning that aligns with CHM’s mission, culture, and standards. The role owns onboarding, learner engagement, coaching, and curriculum feedback to improve outcomes.

Collaborating with department leaders and the Training & Development Specialist, you will monitor attendance, evaluations, and training documentation in the LMS, fostering a Christ-centered

Qualifications

• Bachelor's degree in Education, Human Resources, Organizational Development, Business, or related field, or equivalent experience.
• 2–4 years experience facilitating instructor-led, virtual, onboarding, or adult learning programs.
• 3+ years presenting and facilitating learning in classroom, virtual, or hybrid environments.
• 2+ years experience using an LMS and Microsoft Office applications.
• 2+ years coaching, mentoring, or supporting adult learners in a professional environment.

Responsibilities

• Deliver instructor-led, virtual, and hybrid learning experiences that engage learners and support knowledge transfer.
• Facilitate onboarding programs to explain CHM's mission, culture, systems, and role expectations.
• Coach learners with guidance, encouragement, and actionable feedback.
• Assess learner readiness via observation, discussion, practical application, and assessments to determine coaching needs.
• Reinforce policies, procedures, systems, and best practices through facilitation and follow-up.
• Identify trends and training gaps, providing feedback to improve curriculum and resources.
• Coordinate training schedules with department leaders to support operational readiness.
• Maintain accurate learner attendance, completion records, and LMS documentation.
• Support cross-training, workload balancing, and department coverage during growth or transitions.
• Foster a Christ-centered learning environment and uphold CHM values.

Skills

Training Facilitation

Adult Learning Principles

Learner Engagement

Coaching & Feedback

Classroom Management

Communication

Education

Bachelor's degree in Education or related field

Job description

The Training & Development Facilitator is responsible for delivering engaging learning experiences that prepare employees to perform their roles successfully while reinforcing CHM's mission, culture, and operational standards. This role owns classroom instruction, onboarding delivery, learner engagement, coaching, and facilitation to ensure employees develop the knowledge, confidence, and skills necessary for long-term success. Working closely with department leaders and the Training & Development Specialist, the Instructor provides feedback that strengthens curriculum, improves learner outcomes, and enhances the overall training experience.

WHAT WE OFFER

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

PRIMARY RESPONSIBILITIES

• Own the delivery of instructor-led, virtual, and hybrid learning experiences that promote learner engagement, knowledge retention, and successful application of job responsibilities.
• Facilitate enterprise onboarding programs that prepare new employees to understand CHM's mission, culture, systems, and role-specific expectations.
• Coach learners throughout the training process by providing guidance, encouragement, and constructive feedback that supports successful performance.
• Assess learner readiness through observation, discussion, practical application, and formal knowledge assessments, identifying opportunities for additional coaching and support.
• Reinforce consistent application of organizational policies, procedures, systems, and best practices through facilitation, coaching, and learner follow-up.
• Identify recurring learner trends, knowledge gaps, and training opportunities, providing feedback to the Training & Development Specialist to support curriculum improvements and learning resource development.
• Partner with department leaders to coordinate training schedules, support operational readiness, and ensure employees successfully transition into their roles.
• Maintain accurate learner attendance, completion records, evaluations, and training documentation within the Learning Management System (LMS).
• Maintain working knowledge of T & D department responsibilities to support cross-training, operational continuity, workload balancing, and departmental coverage during periods of growth, transition, or staffing needs.
• Foster a Christ-centered learning environment that encourages professional growth, collaboration, and servant leadership.
• Uphold CHM's mission, values, policies, and procedures in all work performed.
• Perform other duties as assigned by T & D Manager

CORE COMPETENCIES & SKILLS

• Training Facilitation
• Adult Learning Principles
• Learner Engagement
• Coaching & Feedback
• Classroom ManagementCommunication
• Relationship Building & EQ

REQUIRED QUALIFICATIONS

• Bachelor's degree in Education, Human Resources, Organizational Development, Business, or a related field; or an equivalent combination of education and relevant professional experience.
• 2 - 4 years of experience facilitating instructor-led, virtual, onboarding, or adult learning programs.
• 3+ years of experience presenting and facilitating learning in classroom, virtual, or hybrid environments.
• 2+ years of experience utilizing a Learning Management System (LMS) and Microsoft Office applications.
• 2+ years of experience coaching, mentoring, or supporting adult learners in a professional environment.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.