Trainer & Field Technical Support Specialist (Travel 75%)

Pentair; Illinois; On-site; USD 61,000 - 114,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee stock purchase program

Disability benefits

Life insurance

Parental leave

Tuition reimbursement

Paid time off

Wellness programs

Job summary

Pentair is seeking a Trainer and Technical Support Representative to join our Burr Ridge, IL team. You will develop owner and service provider competency in installing Hydra-Stop products and maintaining equipment, driving customer satisfaction and advocacy.

You will train equipment owners and service networks, travel up to 75% on short notice, document procedures, and provide cross-functional support to engineering, production and quality teams.

Qualifications

• Three years of potable water distribution system maintenance and repair experience preferred.
• Experience with line tapping, line stopping, and valve insertion installation preferred.
• Strong organization skills and ability to manage multiple tasks with minimal supervision.
• Excellent written and oral communication skills.
• Ability to lift 75 lbs and climb ladders.

Responsibilities

• Provide training and technical support to equipment owners and service provider network.
• Travel up to 75% of the time and on short notice.
• Follow standard training methods and document procedures with training reports.
• Provide training for Hydra-Stop commercial team members.
• Manage, maintain, and schedule demonstration and training equipment.
• Meet and exceed individual goals and objectives.

Skills

Training

Technical support

Communication

Time management

Safety compliance

Documentation

Cross-functional

Tools

Microsoft Office

Job description

Pentair is seeking a Trainer and Technical Support Representative to join our Burr Ridge, IL team. You will develop owner and service provider competency in installing Hydra-Stop products and maintaining equipment, driving customer satisfaction and advocacy.

You will train equipment owners and service networks, travel up to 75% on short notice, document procedures, and provide cross-functional support to engineering, production and quality teams.