Field Trainer & Tech Support - 75% Travel

Pentair Water India Private Limited; United States; On-site; USD 61,000 - 114,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Employee stock purchase program

Disability benefits

Life insurance

Tuition reimbursement

Paid time off

Job summary

Pentair is seeking a Trainer and Technical Support Representative to join our Burr Ridge, IL team. You will develop equipment owner and service provider competency in installing Hydra-Stop products and maintaining Hydra-Stop equipment to help ensure customer satisfaction and build customer advocacy.

The role requires extensive travel, strong communication, and hands-on training with a focus on safety and precision. The compensation reflects experience and may include an annual incentive bonus.

Qualifications

• Three years of potable water distribution system maintenance and repair experience preferred.
• Exposure to contractors and municipalities.
• Experience with line tapping, line stopping, and valve insertion installation processes preferred.
• Strong written and oral communication skills.
• Ability to lift 75 lbs and climb ladders.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Provide training and technical support to equipment owners and service provider network.
• Travel up to 75% of the time and on short notice.
• Follow standard training methods.
• Document written procedures and training reports.
• Provide training for Hydra-Stop commercial team members.
• Manage, maintain, and schedule demonstration and training equipment.
• Meet and exceed individual goals and objectives.
• Timely distribution of leads generated through training efforts.
• Daily and weekly reporting of activities and schedules.
• Abide by on-the-job site safety requirements.
• Provide cross-functional support to Hydra-Stop engineering, production, and quality functions as requested.
• Complete Special Projects as requested.

Skills

Communication skills

Organizational skills

Time management

Customer service

Physical stamina

Tools

Microsoft Office

Job description

Pentair is seeking a Trainer and Technical Support Representative to join our Burr Ridge, IL team. You will develop equipment owner and service provider competency in installing Hydra-Stop products and maintaining Hydra-Stop equipment to help ensure customer satisfaction and build customer advocacy.

The role requires extensive travel, strong communication, and hands-on training with a focus on safety and precision. The compensation reflects experience and may include an annual incentive bonus.