Trainer

Lkq-Corporation

Hartford (CT)

On-site

USD 55,000 - 75,000

Full time

3 days ago
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Benefits offered by this job

Health/Dental/Vision Insurance
Paid Time Off
401k with Generous Company Match
Company Paid Life Insurance
Tuition Reimbursement

Job summary

LKQ Corporation is seeking a training specialist to organize, conduct, and evaluate training and quality assurance for employees. The role involves assessing needs, selecting delivery methods, and maintaining content across multiple topics.

You will schedule classes, track participation, and reinforce eLearning usage where applicable. The position requires traveling to different locations to train on various applications and processes, with a strong emphasis on performance improvement and

Qualifications

  • Bachelor's degree or equivalent experience.
  • 3+ years of related experience in training/quality assurance.
  • Proficiency with MS Office and presentation tools.

Responsibilities

  • Assess training needs and select materials and delivery methods.
  • Maintain guides, videos, and other supporting content.
  • Conduct training sessions and schedule classes.
  • Ensure training logs are completed and participation tracked.
  • Evaluate calls and provide feedback to improve performance.
  • Travel to various locations to train on new applications and processes.

Skills

MS Office
Training delivery
Content development
Public speaking
Data analysis

Education

Bachelor's degree or equivalent experience

Tools

Outlook
Word
Excel
PowerPoint

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!Responsible for organizing, conducting, and evaluating training and quality assurance for new and existing employees.Essential Job DutiesAssess training needs.Select materials and delivery methods (e.g., instructor-led, web demos, video conferences, workshops) for programs on a variety of topics.Maintain the production of guides, videos, and other supporting content.Conduct training sessions and present training content.Schedule classes, set up systems and equipment, and coordinate enrollment.Ensure training logs are completed and all participation tracked.Review and reinforce the use of eLearning programs where applicable.Evaluate and score recorded and live calls, providing feedback to agents and leaders to enhance performance and develop best practices for ongoing improvement.Travel to different locations to train on existing and new applications, processes, and procedures to ensure a consistent and high level of performance.Assume other duties as assigned.Supervisory ResponsibilitiesNot responsible for supervising employees.Minimum RequirementsEducation & ExperienceBachelor's degree or equivalent experience.3+ years of related experience required; Still acquiring higher-level knowledge and skills; Degree or equivalent work experience.Preferred RequirementsKnowledge/Skills/AbilitiesAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.Decisions generally affect one’s job or assigned functional area.Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.Handle multiple tasks or projects simultaneously with moderate complexity.Essential Physical Demands/Work EnvironmentWork is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.Travel may be required periodically, including overnight stays (contingent on position requirements).Must be able to lift up to 25 pounds.Some positions in this classification may involve operating a motor vehicle for work-related duties. Employees assigned driving responsibilities must meet all applicable eligibility and safety requirements.Benefits:Health/Dental/Vision InsurancePaid Time OffPaid Parental LeaveFertility Coverage401k with Generous Company MatchCompany Paid Life Insurance and Long-Term DisabilityShort-Term DisabilityEmployee Assistance ProgramTuition ReimbursementEmployee DiscountsJoin us for an exciting career journey with positive, driven individuals.
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