Trained Medical Interpreter

Lehigh Valley Health Network; Hazleton (Luzerne County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking health care organization that values teamwork and compassion. As an interpreter, you'll facilitate communication between non-English speaking patients and staff, ensuring understanding and quality care. This role offers a unique opportunity to make a significant impact on patient experiences while working in a nationally recognized health network. With a commitment to excellence and a supportive environment, this position is perfect for those passionate about bridging cultural gaps and enhancing patient care.

Qualifications

• 1 year experience in human or health services.
• Knowledge of medical terminology and/or specialized vocabulary.

Responsibilities

• Provides accurate interpretation between L.E.P. patients and hospital personnel.
• Acts as a cultural mediator to enhance communication between patients and medical staff.

Skills

Interpreting Services

Cultural Mediation

Medical Terminology

Excellent Listening Skills

Education

High School Diploma/GED

Job description

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant, and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking, and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Additionally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Position Summary

Provides foreign language interpreting services to enable understanding and successful communication between individuals with limited English proficiency (LEP) and staff. Assists clinic staff by facilitating cross-cultural communication for non-English speaking patients of all ages.

Job Responsibilities

• Provides accurate interpretation between L.E.P. patients and hospital personnel.
• Provides education to individuals and staff on culturally specific values, beliefs, and practices relevant to the encounter.
• Acts as a conduit of information for all clinical services, including medical terminology and support services to LEP patients.
• Informs L.E.P. patients about the interpreter's role and what interpreters can and cannot do as part of their jobs.
• Serves as a cultural mediator to enhance communication between patients/family and medical staff.
• Explains hospital resources, office protocols, and limitations to clinicians and patients, making appropriate referrals.
• Develops relationships with L.E.P. community focus groups to address community needs.
• Provides verbatim interpretation to preserve the medical record and conveys the meaning of messages in the target language.
• Listens effectively, remains open to other points of view, and conveys the intent, tone, style, and language level of the speaker.

Minimum Qualifications

• High School Diploma/GED
• 1 year experience in human or health services
• Ability to adhere to interpreter standards of practice and code of ethics
• Ability to perform the same type of work consistently over extended periods
• Ability to interpret and translate in potentially stressful situations
• Excellent listening skills
• Knowledge of medical terminology and/or specialized vocabulary
• Understanding of subject matter to effectively convert source language to target language
• BTG - Bridging the Gap - State of Pennsylvania Upon Hire

Preferred Qualifications

• Foreign language training

Physical Demands

Lift and carry 25 lbs., frequent sitting/standing, keyboard use. Patient care providers may be required to kneel, bend, squat, and perform CPR.

Job description may be revised as necessary to meet organizational needs. Other responsibilities may be assigned.

Lehigh Valley Health Network is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, or other protected classes. All personnel actions and programs will adhere to this policy.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, employees, or any other organization location. We are not responsible for agency fees related to unsolicited resumes.