Trained Medical Interpreter

Lehigh Valley Health Network; Allentown (Lehigh County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a nationally recognized health care organization that values teamwork and compassion. As a vital member of the interpreting services team, you will facilitate communication between non-English speaking patients and staff, ensuring that every patient receives the best care possible. This role offers the chance to make a significant impact in the lives of individuals with limited English proficiency, while working in a supportive and innovative environment. Experience the fulfillment of being part of a dedicated team committed to excellence in health care.

Qualifications

• 1 year experience in human or health services.
• Ability to adhere to interpreter standards of practice.

Responsibilities

• Provides accurate interpretation for L.E.P. patients.
• Acts as a cultural mediator to enhance communication.

Skills

Interpreting Services

Cultural Mediation

Medical Terminology

Excellent Listening Skills

Education

High School Diploma/GED

Job description

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant, and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking, and offers plenty of opportunities to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunities to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Provides foreign language interpreting services to enable understanding and successful communication between individuals with limited English proficiency (LEP) and staff. Assists clinic staff by facilitating cross-cultural communication for non-English speaking patients of all ages.

Job Duties

• Provides accurate interpretation between L.E.P. patients and hospital personnel.
• Provides education to individuals and staff on culturally specific values, beliefs, and practices relevant to the encounter.
• Acts as a conduit of information for all clinical services, including medical terminology and support services, to LEP patients.
• Informs L.E.P. patients about the interpreter's role and what interpreters can and cannot do as part of their jobs.
• Serves as a cultural mediator to enhance communication between patients/family, as it relates to medical care.
• Explains hospital resources, office protocols, and limitations to clinicians and patients, and makes appropriate referrals.
• Develops relationships with L.E.P. community focus groups focusing on community needs.
• Provides verbatim interpretation to preserve the medical record and conveys the meaning of the message in the target language.
• Listens effectively and is open to other points of view. Conveys the intent, tone, style, and language level of the speaker.

Minimum Qualifications

• High School Diploma/GED
• 1 year experience in human or health services
• Ability to adhere to interpreter standards of practice and code of ethics.
• Ability to perform the same type of work for extended periods.
• Ability to interpret and translate in possibly stressful situations.
• Excellent listening skills.
• Knowledge of medical terminology and/or specialized vocabulary.
• Understanding of subject matter to effectively convert source language to target language.
• BTG - Bridging the Gap - State of Pennsylvania Upon Hire

Preferred Qualifications

• Foreign language training

Physical Demands

Lift and carry 25 lbs., frequent sitting/standing, keyboard use, and specific activities like kneeling, bending, squatting, and performing CPR may be required.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements, and working conditions for the position. It is intended to be an accurate reflection of the current position; however, management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with applicable laws, LVHN provides employment opportunities without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, or other protected classes. All personnel actions and programs will adhere to this policy, including recruitment, hiring, transfers, promotions, terminations, compensation, benefits, educational programs, and social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, employees, or other locations. LVHN is not responsible for agency fees related to unsolicited resumes.