Job Details: Job Location: ARCA Texas - Houston, TX 77058, Position Type: Full Time, Salary Range: $45,000.00 - $55,000.00 Salary/year, Job Shift: Day, Position Summary: Coordinates the best and most cost-effective routing options for shipments and support relocation coordinators with communicating with agents and vendors.
Essential Duties and Functions
- Independently responsible for determining the best routing options based on profitability and reliability.
- Determine best pricing to ensure rate is within/less than estimated budget.
- Communicates across departments to ensure the CSR executes best routing.
- Maintain responsibility and communication to ensure CSR remain current with shipment routing details during transit.
- Execute timely updates in appropriate system with rates secured for trucking/freight.
- Booking freight movement and execute appropriate documentation.
- Enter and manage current routing details in system.
- Manage flow of necessary documents between vendors in supply chain.
- Real time tracking of cargo and updating CSR at determined milestones.
- Responsible for document review for US based shipments/ providers.
- Covers all phones after all employees have departed for the day.
- Responsible for determining routing of shipments.
- Independently work with transportation vendors to determine best routing within current guidelines.
- Data entry and shipment updates.
- Interact with CSR staff to best manage the customer.
Other Duties and Responsibilities
- Manges various reports as needed by VP.
- In the event of an emergency facilitates contact with appropriate CSR, GM, or VP to assist in resolution.
- Ensures CSR team is current with data entry / various duties as needed while other employees are off duty.
- Manages Transportation Vendor network as needed.
- Other duties as assigned.
Technology Skills
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
- Competent with Microsoft Teams.
- Competent in MoveStar/OAS and OnBase.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor’s degree or equivalent work experience.
- 1 or 2 Years related experience.
Work Environment and Physical Requirements
- Assures that safety regulations are followed at all times.
- Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
- Reports hazardous conditions, accidents, and incidents to the immediate supervisor.
- Must be able to lift at least 25 lbs.
- Requires standing, walking, bending, kneeling, stooping, and crouching.
- Exposure to heat, cold, dust, noise, or chemicals.
- The position will require significant overtime or shift work.
- The position has specific requirements with respect to vision, hearing, and speaking.