Traffic Operations Lead — Event Parking & Safety

Las-Vegas-Convention-and-Visitors-Authority; Las Vegas (NV); On-site; USD 52,000 - 75,000; Full time

Job summary

Las Vegas Convention and Visitors Authority is seeking a Traffic Field Supervisor to oversee on-call Traffic Attendants, Cashiers, and Supervisors. You will ensure parking operations align with event needs and manage barricades, signage, and related workflows.

You will mentor ambassadors, update training materials, handle complaints promptly, and ensure service standards across events. A Nevada driver's license and experience in traffic operations are required.

Qualifications

• High school diploma or GED is required.
• Two years of traffic-related experience are required.
• One year of supervisory experience is preferred.
• Experience with Microsoft Office Suite and Workforce (Time and Attendance) is a plus.
• Must have a valid Nevada driver’s license and maintain it during employment.

Responsibilities

• Supervise the on-call Traffic Attendants, Cashiers and Supervisors.
• Ensure the pre-determined traffic plans and paid parking operations meet the needs of show activity.
• Establish, coordinate, and implement barricade set plans, fencing, and signage.
• Work with Exterior Engineering, Services and Sign Shop to ensure work orders are completed for every event.
• Identify needs and opportunities in team skills and address concerns; assist in updating training materials.
• Address complaints and resolve issues in a timely manner.
• Ensure ambassadors maintain customer service excellence standards.
• Identify and develop ambassador competencies to encourage growth and advancement.
• Maintain Traffic equipment and tools appropriately.

Skills

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Workforce (Time and Attendance)

Mobile POS system

Job description

Las Vegas Convention and Visitors Authority is seeking a Traffic Field Supervisor to oversee on-call Traffic Attendants, Cashiers, and Supervisors. You will ensure parking operations align with event needs and manage barricades, signage, and related workflows.

You will mentor ambassadors, update training materials, handle complaints promptly, and ensure service standards across events. A Nevada driver's license and experience in traffic operations are required.