Guest-Focused Traffic Control Officer

westgate resorts; Las Vegas (NV); On-site; USD 20,664 - 30,307; Full time

Job summary

Westgate Las Vegas Resort & Casino is seeking a Traffic Control Officer to manage the main drive area, ensuring safe vehicle and pedestrian flow and supporting guest services. You will enforce traffic, assist guests, and coordinate with valet, security, and emergency responders to keep fire lanes clear and operations smooth.

Key duties include directing traffic at entry/exit points, inspecting for hazards, and issuing tickets for non-compliance.

Qualifications

• Safety practices knowledge including first aid and safety standards.
• Knowledge of local/state/federal gaming laws.
• CPR, AED and First Aid certification obtainable.
• Must maintain Nevada driver license and gaming work cards.
• Interpersonal skills to deal effectively with all contacts.
• Must be at least 21 years old.

Responsibilities

• Provide excellent customer service.
• Direct vehicle movement at entry/exit points on the main drive.
• Inspect and report potential road hazards or infractions of traffic safety measures.
• Ensure fire lane remains clear.
• Ticket vehicles not in compliance.
• Multi-task and problem solve in a fast-paced environment.
• Communicate effectively with the public and team members using radios and other devices.
• Coordinate with law enforcement and emergency responders during incidents that affect normal traffic flow.

Skills

Customer service

Multi-tasking

Interpersonal skills

Professional appearance

English communication

Time management

Education

Any combination of education, training, or experience

Job description

Westgate Las Vegas Resort & Casino is seeking a Traffic Control Officer to manage the main drive area, ensuring safe vehicle and pedestrian flow and supporting guest services. You will enforce traffic, assist guests, and coordinate with valet, security, and emergency responders to keep fire lanes clear and operations smooth.

Key duties include directing traffic at entry/exit points, inspecting for hazards, and issuing tickets for non-compliance.