Traffic Operations Administrative Assistant

Calculated Hire; Oklahoma City (OK); On-site; USD 28,000 - 39,000; Full time

Job summary

Calculated Hire is seeking a Traffic Operations Administrative Assistant for the Department of Transportation in Oklahoma City. Schedule: Monday–Friday, 10:00 AM – 7:00 PM. Pay starts at $20/hr.

This in-office role supports the Traffic Operations Center by monitoring traffic conditions, handling incident management, and assisting with DMS messaging. The ideal candidate is organized, tech-savvy, and able to stay calm during busy or emergency situations, with strong communication and multitasking

Qualifications

• Strong computer and technology skills.
• Ability to learn new software and systems quickly.
• Excellent attention to detail.
• Strong communication and organizational skills.
• Ability to multitask and prioritize assignments.
• Reliable and able to work independently as well as part of a team.
• Previous administrative, dispatch, transportation, traffic operations, or customer service experience is a plus.

Responsibilities

• Monitor traffic cameras, roadway conditions, crashes, congestion, construction, and work.
• Review and track traffic incidents using multiple data sources, including Waze and traffic management systems.
• Post, update, and clear messages on highway Dynamic Message Signs (DMS).
• Verify that DMS messages are posted correctly.
• Monitor signs and equipment for errors and issues, and assist with creating maintenance tickets when needed.
• Use traffic management applications to monitor cameras, DMS signs, incidents, construction, and fleet vehicles.
• Track snowplows and other fleet vehicles when needed and seasonally.
• Assist with developing and testing new traffic applications and tools.
• Participate in weekly ITS meetings and provide updates on assigned tasks.
• Communicate important traffic information to appropriate team members and stakeholders.
• May assist with budget and claims documents, maintain accurate records and documentation, and perform other duties as assigned.

Skills

Attention to detail

Multitasking

Communication skills

Organizational skills

Independent work

Teamwork

Willingness to learn

Tools

Traffic management systems

DMS messaging platforms

Job description

Traffic Operations Administrative Assistant - Department of Transportation

Schedule: Monday–Friday, 10:00 AM – 7:00 PM

Pay: Starting at $20/hr

Position Overview

We are looking for a dependable, organized, and technology-minded Administrative Assistant to

support our Traffic Operations Center. This position will monitor traffic conditions, assist with

incident management, operate highway Dynamic Message Signs (DMS), track roadway and

equipment issues, and support daily traffic operations.

The ideal candidate is comfortable working with multiple computer applications, can learn new

technology quickly, communicates well, and can remain calm and focused during busy or

emergency situations.

Key Responsibilities

• Monitor traffic cameras, roadway conditions, crashes, congestion, construction, and work
• Review and track traffic incidents using multiple data sources, including Waze and traffic management systems.
• Post, update, and clear messages on highway Dynamic Message Signs (DMS).
• Verify that DMS messages are posted correctly.
• Monitor signs and equipment for errors and issues, and assist with creating maintenance tickets when needed.
• Use traffic management applications to monitor cameras, DMS signs, incidents, construction, and fleet vehicles.
• Track snowplows and other fleet vehicles when needed and seasonally.
• Assist with developing and testing new traffic applications and tools.
• Participate in weekly ITS meetings and provide updates on assigned tasks.
• Communicate important traffic information to appropriate team members and stakeholders.
• May assist with budget and claims documents, maintain accurate records and documentation, and perform other duties as assigned.

Systems & Applications

The employee will be trained to use a variety of traffic operations systems, including:

• Other traffic applications currently in development

No prior experience with these systems is required. Training will be provided.

Qualifications

• Strong computer and technology skills.
• Ability to learn new software and systems quickly.
• Excellent attention to detail.
• Strong communication and organizational skills.
• Ability to multitask and prioritize assignments.
• Reliable and able to work independently as well as part of a team.
• Ability to work independently, use sound judgment, and complete tasks without direct supervision.
• Previous administrative, dispatch, transportation, traffic operations, or customer service experience is a plus.

This is an in-office position working from 10:00 AM to 7:00 PM, including coverage during busy

evening rush‑hour periods.

The position involves monitoring multiple computer systems throughout the day and requires

responding to crashes, severe weather, construction, congestion, and other roadway incidents.

What We're Looking For

We are looking for someone who is reliable, organized, detail‑oriented, comfortable with

technology, and willing to learn. The right person does not need to have traffic operations

experience, we will provide training on our systems and procedures