Traffic Management Center Supervisor

City of Pittsburgh; Pittsburgh (Allegheny County); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

City of Pittsburgh seeks a TMC Supervisor to oversee day-to-day operations of the Pittsburgh Traffic Management Center, including ATMS, video wall software, CCTV and Smart Pittsburgh applications. The role focuses on implementing SOPs, coordinating with engineers, police and events staff, and supervising TMC Operators.

The position supports critical infrastructure investments in Smart Pittsburgh and related systems, with a salary around $82,742 per year.

Qualifications

• Three years of full-time professional experience in traffic signal maintenance or related field.
• Associate's Degree and/or vocational certification in Electronics/Electrical, Mechatronics, or Electrical Engineering.
• Total qualifying requirement is five years when substituting education/training for experience.

Responsabilités

• Manage day-to-day traffic operations for signals integrated into the TMC.
• Implement SOPs in response to events like failures, incidents, or construction.
• Collaborate with Traffic Engineers to refine SOPs and implementations.
• Supervise 1-2 Traffic Management Center Operators.
• Coordinate with Police and events staff for large venues.

Connaissances

Traffic operations

Traffic signal maintenance

Systems management

Formation

Associate degree or vocational certification in Electronics/Electrical/Mechatronics or Electrical Engineering

Description du poste

Position Summary

Manages the day-to-day operations of the Pittsburgh Traffic Management Center (TMC), including its software, hardware, and TMC Operators. The software and applications will include, but not be limited to, the Advanced Transportation Management System (ATMS), video wall and its software, CCTV cameras and related software, custom applications developed for Smart Pittsburgh (SmartPGH), and other systems such as the near-miss crash application. The SmartPGH project includes a significant investment from The City of Pittsburgh, Federal Highway Administration, and PennDOT. The project focuses on the implementation of technology and infrastructure to meet a set of goals and objectives developed by the Department of Mobility & Infrastructure. The TMC Supervisor is a key role in establishing the success of this major investment.

Position Summary

Manages the day-to-day operations of the Pittsburgh Traffic Management Center (TMC), including its software, hardware, and TMC Operators. The software and applications will include, but not be limited to, the Advanced Transportation Management System (ATMS), video wall and its software, CCTV cameras and related software, custom applications developed for Smart Pittsburgh (SmartPGH), and other systems such as the near-miss crash application. The SmartPGH project includes a significant investment from The City of Pittsburgh, Federal Highway Administration, and PennDOT. The project focuses on the implementation of technology and infrastructure to meet a set of goals and objectives developed by the Department of Mobility & Infrastructure. The TMC Supervisor is a key role in establishing the success of this major investment.

Department

Mobility & Infrastructure

Salary

$82,742 per year.

Union

None, this is a non-union position.

Posting Type

Announcement

Civil Service Classification

Non-Competitive

Requirements

General Application Requirements

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below), or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable), and completed supplemental questions.
• Applicants must be or become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment.
• A current, valid Class C Pennsylvania Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis.

The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements

Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status via email.

• WORK EXPERIENCE: The application must clearly show three (3) years of full-time professional experience in traffic signal maintenance, traffic signal systems management, transportation operations, as an electrician, in communications, or in a related field. (Less than full-time experience will be calculated on a pro-rated basis).
• EDUCATION/TRAINING: The application must clearly show an Associate's Degree and/or vocational certification in Electronics/Electrical, Mechatronics, or Electrical Engineering. (See NOTE under General Application Requirements regarding education/training verification)
• EQUIVALENCY: Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position, based on the sum of work experience and education/training listed above. The Total Qualifying Requirement is five (5) years. (See NOTE under General Application Requirements regarding education/training verification.)

CIVIL SERVICE EXAMINATIONS

• Written: None required for this position.
• Performance: None required for this position.
• Medical: None required for this position.

POSITION DUTIES

• Manages traffic operations for signals integrated into the TMC by monitoring the information and data provided by the system in order to achieve the City's goals and objectives.
• Implements or directs the implementation of standard operating procedures (SOP's) in response to events such as equipment or communications failures, traffic incidents, roadway construction, weather, or sudden surges in traffic.
• Works closely with Traffic Engineers to determine needs for new SOP's and suggest refinements to SOP's by providing feedback and information on SOP Implementation Outcomes.
• Works occasional nights or weekends to provide real-time traffic signal operation and management for large special events in the City of Pittsburgh.
• Collaborates with Pittsburgh Bureau of Police and special events staff at Acrisure Stadium, PNC Park, PPG Paints Arena, or other large event facilities to review and improve existing special event traffic signal operations.
• Assists the ITS Technology Manager with integration of new traffic signals, CCTV cameras, or other ITS equipment into the TMC software and hardware.
• TMC software will include, but not be limited to, the QFree Kinetic Mobility (ATMS), QFree Maxtime, Miovision One, video wall and its software, CCTV cameras and related software or custom applications developed for Smart Pittsburgh (SmartPGH).
• Programs traffic signal timing plans and patterns, either based on pre-determined plans or in response to traffic anomalies, which may include special events, unplanned traffic incidents, or maintenance and protection of traffic plans associated with infrastructure projects. Traffic conditions may be assessed via usage of CCTV or through field visits.
• Assists ITS Technology Manager with field repairs of communication (fiber, radio, network switches) or traffic signal controller equipment. Field repairs are completed under live traffic conditions using standard Maintenance and Protection of Traffic equipment and techniques.
• Assists ITS Technology Manager with periodic software updates for traffic signal controllers and related components.
• Monitors the existing traffic signal communication network on a daily basis. Reports outages to ITS Technology Manager or I&P.
• Maintains ongoing coordination/communication with internal and external stakeholders
• Coordinates closely with the ITS Technology Manager to request service for traffic equipment or communications needs.
• Assesses inbound calls or 311 tickets for all traffic signals on the existing fiberoptic or cellular networks. Routes or completes these tickets based on the nature of the request. This may include:
• Directing Traffic Signal Shop to complete physical traffic signal repairs
• Directing Traffic Engineering team or complete traffic engineering reviews based on the nature of the request
• Supervises 1-2 Traffic Management Center Operators.
• Attends meetings as assigned, including but not limited to staff meetings.
• Performs other related tasks and duties as assigned or required.