Traffic Control Officer

High Point University; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

High Point University is seeking Traffic Control Officers to ensure the safe movement of pedestrians and vehicles during peak traffic times and special events. The role involves directing traffic, assisting with parking enforcement, and managing crowd control under Campus Police.

Applicants should have a high school diploma and recommended experience in traffic directing. This position requires skills in communication, conflict resolution, and the ability to work under pressure.

Qualifications

• Previous experience with directing traffic is recommended.
• Previous experience with enforcing regulations is recommended.

Responsibilities

• Directs traffic to promote continuous mobility and prevent gridlock.
• Assists in traffic control during special events.
• Provides road assistance to motorists.

Skills

Communication skills

Conflict resolution

Tact and diplomacy

Attention to detail

Decision making

Education

High school diploma or equivalent

Job description

Position Overview

High Point University is currently seeking Traffic Control Officers. Under general direction, this position effectively ensures the safe movement of pedestrians, vehicles and bicycles as needed during peak traffic times at the University, during special events or at accident scenes. The Traffic Control Officer will also assist with University parking regulations and compliance. Traffic Control Officers will not engage in traffic enforcement duties but will engage in traffic and crowd control under the guidance of, and in conjunction with, the Campus Police Department and the Chief of Campus Police.

Essential Functions

• Directs traffic to promote continuous mobility and prevent gridlock in a safe manner.
• Assists in traffic control during, before and after special events, in high congestion area and on unsafe roads.
• Assists in crowd management duties during large events.
• Provides road assistance to motorists and gives directions if necessary.
• Directs traffic flow and reroutes traffic in case of accidents or emergencies.
• Notifies supervisor or Campus Police Officers of people who may have violated motor vehicle laws and pedestrian violations.
• Prepares required reports.
• Assists in parking enforcement as directed by the Campus Police Department.
• Assists with the Welcome Centers as needed.

Qualifications

• High school diploma or equivalent.
• Previous experience with directing traffic is recommended.
• Previous experience with enforcing regulations is recommended.

Knowledge, Skills, and Abilities

• Knowledge of basic traffic laws.
• Skill in communicating verbally and in writing.
• Skill in exercising tact, diplomacy, and patience with various groups of people.
• Skill in utilizing available information to make quick and accurate decisions regarding action needed.
• Skill in conflict resolution and negotiation.
• Skill in following and giving directions.
• Ability to work under pressure.
• Ability to pay close attention to details.
• Ability to clearly communicate by radio.
• Ability to think strategically, problem-solve, exercise good judgment, and make sound decisions.
• Ability to manage conflict and resolve issues efficiently and effectively.
• Ability to provide excellent customer service and develop interpersonal respect and credibility with various groups.
• Ability to work autonomously and exercise excellent judgment in outlined areas of responsibility.

Contact Information

For more information regarding this position, please contact Daryl Delagrange, Training Coordinator at [e-mail].

Equal Employment Opportunity Statement

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses. High Point University does not sponsor H1‑B visas. The University encourages all applicants to apply.