Security Operations Officer

High Point University; United States; On-site; USD 30,000 - 45,000; Full time

Job summary

High Point University is seeking a dedicated Security Team Member responsible for maintaining a secure environment for students, faculty, and visitors. Key duties include enforcing campus rules, responding to emergencies, and conducting patrols.

Candidates must have a high school diploma or GED, valid North Carolina driver’s license, and demonstrate proficiency in Microsoft Office. Experience in security, law enforcement, or customer service is preferred. This position prioritizes effective communication and teamwork.

Qualifications

• 1-year applicable security, law enforcement, or military experience or 3 years of customer service experience preferred.
• Valid North Carolina driver’s license.
• Proficiency in Microsoft Office products.

Responsibilities

• Uphold university rules and ensure safety of campus community.
• Respond to emergency calls and conduct routine patrols.
• Provide first responder medical aid and assist with building unlocks.

Skills

Interpersonal skills

Customer service

Report writing

Physical agility

Emergency response

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Security Department at High Point University is seeking a dedicated and professional Security Team Member. This role is essential to maintaining a safe and secure environment for students, faculty, staff, and visitors.

Roles and Responsibilities

• Uphold university rules and regulations and ensure the safety and well‑being of the campus community.
• Respond to emergency calls.
• Conduct routine patrols of campus properties (foot and mobile).
• Maintain a positive work atmosphere by acting and communicating effectively with students, parents, faculty, co‑workers and administration.
• Assist with building unlocks and general security assistance.
• Provide first responder medical aid (AED, CPR, Narcan).
• Respond to fire alarms and emergency notifications, assess conditions, and evacuate buildings when necessary.
• Direct traffic on campus.
• Assist with special events.
• Provide perimeter protection, vetting of incoming people, and examining doors, windows and gates for security.
• Monitor closed buildings for unauthorized persons and suspicious activities.
• Inform and warn violators of rule infractions such as loitering, smoking, or carrying forbidden articles.
• Provide escort services for visitors, students, staff, faculty, and other authorized individuals.
• Provide public assistance, including lockout services, jump‑starts, and routine information.
• Watch for and report irregularities, security breaches, hazards and emergency situations; contact emergency responders as required.
• Remain alert for the presence of unauthorized persons and rule violators.
• Perform periodic checks of emergency call boxes and streetlights; report malfunctions.
• Provide safe and efficient transportation using an institutional vehicle when requested.
• Patrol and monitor assigned parking areas and garages to provide public security and assistance.
• Maintain security controls for issued University keys and equipment.
• Prepare routine, standardized reports.
• Serve as Campus Security Authority as outlined by the Clery Act.

Qualifications and Requirements

• High school diploma or GED.
• Minimum 18 years of age.
• 1‑year applicable security, law enforcement, or military experience; or 3 years of customer service experience (preferred).
• No motor vehicle moving violations in the past year.
• No alcohol‑related convictions in the past 5 years.
• No felony convictions; credit history will be performed.
• Valid North Carolina driver’s license.
• Must pass a pre‑employment criminal background check.
• Must pass a pre‑employment physical agility test, drug screening, medical and psychological assessment.
• Proficiency in Microsoft Office products.
• Ability to work in a physically active environment.
• Ability to work effectively in a group/team environment.
• Effective interpersonal and customer‑service skills.
• Ability to write acceptable reports.
• Ability to conduct security patrols without direct supervision.
• Excellent oral and written communication skills.
• Ability to complete routine paperwork.
• Ability to safely operate a motor vehicle.
• Ability to follow specific instructions and procedures.
• Strong interpersonal skills, flexibility, and customer‑service orientation.
• Ability to react calmly and effectively in emergency situations.
• Skill in building security and lock procedures.
• Ability to enforce safety regulations and procedures.
• Skill in providing protection services to individuals on campus.
• Ability to detect problems and report to appropriate personnel.

Physical Requirements

• Seeing.
• Ability to move distances within a specified area.
• Color perception (red, green, amber).
• Hearing and listening.
• Climbing.
• Clear speech.
• Ability to mount and dismount a forklift or truck.
• Touching.
• Pushing and pulling.
• Dexterity.
• Driving (local).
• Finger dexterity.
• Standing.
• Lifting up to 50 pounds (not required).
• Carrying up to 50 pounds (not required).

Mental/Reasoning Requirements

• Reading – simple.
• Writing – complex.
• Analysis and comprehension.
• Reading – complex.
• Clerical tasks.
• Judgment and decision making.
• Writing – simple.
• Basic math skills.

Work Environment

• Shift work.
• Outside work.
• Pressurized equipment.
• Works alone.
• Extreme heat.
• Moving objects.
• Works with others.
• High places.
• Verbal contact with others.
• Noise.
• Fumes or odors.
• Mechanical equipment.
• Hazardous materials.
• Inside area.
• Electrical equipment.
• Dirt and dust.

High Point University does not sponsor H1‑B visas.

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses.

Contact: Daryl Delagrange, Training Coordinator – [e-mail].