Traffic Control Lead Abbott Northwestern Hospital

Reimagined Parking Inc.; Minneapolis (MN); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Paid sick leave

Job summary

A parking management company is seeking a Traffic Control Lead in Minneapolis. This role involves directing traffic and providing customer service during daytime shifts, paying between $20 to $22 hourly. Candidates must have customer service experience, a high school diploma, and the ability to communicate effectively. The position offers comprehensive health plans and generous paid time off as part of the benefits package.

Qualifications

• Must be organized and have a strong command of the English language.
• Friendly, even-tempered, cooperative, and able to work independently.
• Customer service experience required and parking-related experience is a plus.

Responsibilities

• Provide friendly customer service and direct traffic.
• Assist customers unsure about payment and resolve inquiries.
• Maintain cleanliness and functionality of the parking site.

Skills

Organizational skills

Customer service experience

Ability to communicate effectively

Knowledge of parking equipment

Ability to drive different types of vehicles

Education

High School Diploma or GED

Basic Technical Education

Tools

Desk/handheld POS parking equipment

Job description

Overview

Description

Position: Traffic Control Lead
Shifts: Daytime
Hourly Pay: $20-22

Responsible for providing friendly customer service and carefully directing traffic.

Details

Application Deadline: 30 January 2026

Department: Operations - Field (OPS001)

Location: I20-177_800 E 28TH ST

Compensation: $20.00 - $22.00 / hour

Location: Abbott Northwestern Hospital
Address: 800 E 28th St, Minneapolis, MN 55407

Position: Traffic Control Lead
Shifts: Daytime
Hourly Pay: $20-22

Responsible for providing friendly customer service and carefully directing traffic.

Key Responsibilities

• Assisting customers who are unsure of how to pay for the parking
• Dealing with irate customers and solving their issue to the best of their ability within the policy and framework set out for the site (Service is priority)
• Assist customers with the overall in/out process of parking
• Weather patrols
• Assist with lot counts
• Adjust counters in parking lots and report equipment and safety issues to the site manager
• Issue parking notices to vehicles in violation of facility policies/record violation notices
• Coordinating with the property security as required with any garage and/or parking related issue
• Responsible for maintaining and operating equipment belonging to REEF or the Property manager during their shift
• Control all lot revenues and record keeping as it relates to work performed
• Interacts face to face with our customers (Service is priority)
• Ensure that the site at which the individual is working is kept clean, neat and free of any obstacles in accordance with the requirements of that site
• Control of all tools and equipment required to perform his/her duties
• Make suggestions and recommendations relating to the way various jobs are performed
• Consults with his/her supervisor or manager regarding items of relevance to the parking operation
• Act as a frontline employee which I considered an extremely important function of this position
• Responsible for prioritization of various jobs with his/her supervisors/manager

Skills, Knowledge and Expertise

• Must be organized
• Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
• Basic knowledge of both desk/handheld POS parking equipment used at the site
• Ability to drive different types of vehicles (Automatic or Manual transmission) restricted to the site as and when required
• Customer Service experience required
• Parking related experience
• High School Diploma or GED required
• Basic Technical Education

Benefits

Join our team and enjoy an outstanding benefits package, including:

Full Time Only
Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays.

Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability with additional options.

401(k) Plan: Generous employer match with immediate vesting.

Employee Assistance Program: Behavioral health care for you and your family.

Parental and Caregiver Leave: Time off to support your growing family or care for loved ones.

Part Time 401(k) Plan: Generous employer match with immediate vesting.

Sick Time Off: Paid sick leave based on state laws and regulations.

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records in accordance with applicable Fair Chance Acts and ordinances. A conditional job offer and background check may follow, with opportunities to discuss circumstances if needed. See links for more information:
Los Angeles County Fair Chance Ordinance: https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf
California Fair Chance Act: https://calcivilrights.ca.gov/fair-chance-act/