Traffic Clerk/ 1st 9a-530p

NEXT LEVEL STAFFING, LTD; Menomonee Falls (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

NEXT LEVEL STAFFING, LTD is seeking a 1st shift Traffic Clerk to support our shipping and receiving front office. You will assist delivery drivers with check-in, assign doors, and guide them through departure.

Coordination with warehouse and transportation ensures documents are accurate. You will verify data in the system, log cash received, answer calls, and enter data into the WMS scheduler. Strong attention to detail and MS Office skills are essential.

Qualifications

• Strong attention to detail and accuracy when completing documents.
• Excellent verbal and written communication skills with customers.
• Ability to stand for at least 5 hours per shift.
• Proficient with Microsoft Office (Outlook, Excel, Word).
• Punctual and able to work full scheduled shift.
• Team-oriented and able to collaborate with others.

Responsibilities

• Serve as first point of contact for delivery drivers and visitors at facility.
• May receive, count and log cash received by carriers.
• Coordinate with warehouse and transportation to ensure shipping/receiving documents are completed accurately and timely.
• Verify and count products to confirm data accuracy in system.
• Notify carriers and team members of pending, no-shows and unscheduled arrivals.
• Engage with drivers and reschedule appointments if necessary.
• Answer phone calls and transfer to appropriate departments.
• Enter data into the WMS scheduler.

Skills

Attention to detail

Communication skills

Stamina

MS Office

Punctuality

Team player

Tools

Outlook

Excel

Word

Job description

Hours are 1st Shift Provide customer service to truck driver’s in our shipping and receiving front office. Assist truck drivers with check in process, assigning their doors, and all the way through until they depart our facility.

KEY DUTIES AND RESPONSIBILITIES

• Serve as first point of contact for delivery drivers and visitors at facility
• May receive, count and log cash received by carriers
• Coordinate with warehouse and transportation to make sure shipping/receiving documents are completed accurately and timely
• Verify and count products to confirm data accuracy in system
• Notify carriers and key team members of pending, no shows and/or unscheduled arrivals
• Engage with drivers and reschedule appointments if necessary
• Answer phone calls coming into facility and transfer calls to appropriate departments
• Enter data into the warehouse management system (WMS) scheduler

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• Strong attention to detail and accuracy when completing documents
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Ability to stand for at least 5 hours in total during shift
• Proficient computer skills, including Microsoft Office Suite basic knowledge (outlook, excel, word)
• Ability to work schedule listed. We follow an attendance point system and expect our team members to arrive on time and work full scheduled shift.
• Must be comfortable working in a team environment.
• Our Traffic Clerks share office space with other team members across multiple shifts.
• Adherence to professional dress code is required