Flow Controller: Sun-Wed 630AM-5PM

ID Logistics US; Ocala (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 60 days

401K with matching program

STD, LTD

Vacation and sick time

Open Door culture

Job summary

ID Logistics US in Ocala, FL is seeking a customer service focused team member to manage calls and verify shipments. You will schedule carrier appointments, process inbound/outbound loads, and maintain daily audits and inventory records.

The role requires strong communication, data entry, and multitasking skills to ensure accurate, compliant operations. Typical shift is full-time on-site with benefits after 60 days, including 401K and STD/LTD.

Qualifications

• High School Diploma or GED.
• 3 months verifiable customer service experience.
• Strong written and verbal communication.
• Outstanding data entry and computer skills.
• Ability to effectively multi-task.

Responsibilities

• Provide excellent customer service and manage incoming calls.
• Verify incoming and outgoing shipments by comparing info with bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process inbound deliveries and check in/out tractors and trailers promptly.
• Complete outbound loads accurately and resolve shipping/receiving issues with internal staff.
• Maintain and file daily audits/reports and paperwork.
• Maintain records and complete daily audits including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report noncompliance.
• Investigate discrepancies such as mis-shipped packages or damaged goods.
• Follow company safety rules and assist in enforcement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Job Description:

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.
  
  
• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture
  
  

Job Description:

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.
  
  

Benefits:

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture
  
  

Salary: $22.00 per hour Shift Differential $1.50

Shift: FHD

Sunday - Wednesday 6:30 AM - 5:00 PM

Requirements:

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.