TRAFFIC & BOOTH ATTENDANT

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Hollywood Casino at Greektown is seeking a Parking Attendant to support day-to-day parking operations at Greektown Casino Hotel in Detroit. The role involves directing traffic, managing signage, counting spaces, and ensuring guest safety and efficient vehicle movement.

The position requires strong communication, basic math, and a customer-focused approach to maintain high service standards in a busy entertainment environment.

Qualifications

• Ability to perform basic math functions.
• Excellent communication skills.
• Ability to read, write, and communicate verbally in English.
• Understand and comply with all company and departmental policies and procedures.
• Ability to express ideas or make recommendations concerning job related issues.
• Learn specific job duties and complete work assignments; maintain knowledge of basic concepts and techniques.
• Ability to work and make decisions under stressful conditions.
• Must provide superior guest service.

Responsibilities

• Direct inbound and outbound traffic.
• Change and move signage as directed.
• Cone off and open parking spaces/levels as directed.
• Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams.
• Physically count occupied and un-occupied parking spaces.
• Communicate parking policy to patrons.

Skills

Basic math

Communication

English proficiency

Policy compliance

Idea sharing

Learning duties

Stress management

Guest service

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel.

Essential Functions

• Direct inbound and outbound traffic


• Change and move signage as directed


• Cone off and open parking spaces/levels as directed


• Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams


• Physically count occupied and un-occupied parking spaces


• Communicate parking policy to patrons


• Provides the highest level of guest service


• Train new team members (Traffic & Booth Attendants only)


• Maintain a thorough knowledge of the property and promotions


• Provides guests with directions and information about Greektown District


• May operate, and move guest vehicles if necessary


• Maintain a thorough knowledge of the property


• Other duties as assigned

BRING US YOUR BEST.

• Ability to perform basic math functions


• Excellent communication skills


• Ability to read, write, and communicate verbally in English


• Understand and comply with all company and departmental policies and procedures


• Ability to express ideas or make recommendations concerning job related issues


• Learn specific job duties and complete work assignments; maintain knowledge of basic concepts and techniques


• Ability to work and make decisions under stressful conditions


• Must provide superior guest service

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Follow us.

Equal Opportunity Employer