Trading Support Consultant — Rebalancing & Model Mgmt

LPL Financial LLC; Fort Mill, Charlotte (SC, NC); On-site; USD 91,234,000 - 151,981,000; Full time

Benefits offered by this job

401K matching

health benefits

employee stock options

paid time off

volunteer time off

Job summary

LPL Financial LLC in the United States seeks a Trading Support Desk consultant to assist financial advisors with rebalancing, model management, and block trading tools. You will guide advisors through system capabilities to achieve their objectives with strong customer service.

The role requires knowledge of equities, options, mutual funds, and trading regulations, plus collaboration with technology and agile teams to deliver reliable support.

Qualifications

• 2-5 years of financial services experience.
• 1+ years of customer service or call center experience.
• Knowledge of mutual funds, equities, and options.
• Knowledge of trading regulations and requirements.
• Series 7 preferred.
• Experience with Jira project management software and QA/UAT testing is a plus.
• Background in agile project management, public speaking, coaching, and talent development is a plus.
• Microsoft Office skills required.
• Experience with trading, rebalancing, model management, CRM, or financial services platforms preferred.
• Experience with Beta, Thomson ONE, Microsoft Dynamics, ClientWorks, CWR, or ModelHub is a plus.

Responsibilities

• Provides system support and guidance to advisors regarding our systems, including model management, rebalancing functionality, and block trading tools.
• Maintains a working knowledge of equity, option, ETF, and mutual fund products, the markets, and the market impact and execution complexities of large trades.
• Consultants must maintain strong knowledge of two separate trading system capabilities and rebalancing methodologies.
• Masters all aspects of the systems to educate and consult advisors on the best way to utilize system capabilities to obtain their desired objectives using strong customer service skills.
• Assists with 20-35 inbound calls a day.
• Support LPL’s Volume Contingency Plan by training and supporting Equity Trading and/or Mutual Fund Trading as needed.
• Work with Business Transition Partners to showcase Enhanced Trading’s capabilities to prospective LPL Financial advisors and train onboarding.
• Support advisor-facing virtual demonstrations, educational workshops around key functionality, and partnership with Technology and agile project teams.

Skills

Financial services

Customer service

Mutual funds

Equities

Options trading

Trading regulations

Series 7

Jira

QA/UAT

Agile PM

Public speaking

Coaching

Microsoft Office

CRM systems

Trading platforms

Tools

Beta

Thomson ONE

Microsoft Dynamics

ClientWorks

CWR

ModelHub

Job description

LPL Financial LLC in the United States seeks a Trading Support Desk consultant to assist financial advisors with rebalancing, model management, and block trading tools. You will guide advisors through system capabilities to achieve their objectives with strong customer service.

The role requires knowledge of equities, options, mutual funds, and trading regulations, plus collaboration with technology and agile teams to deliver reliable support.