Trading Production Support Engineer (Hybrid, High Bonus)

Healing Strides Counseling; New York (NY); Hybrid; USD 243,000 - 297,000; Full time

Job summary

Healing Strides Counseling is seeking a Production Support Engineer in New York, NY (Hybrid). You will monitor and support critical trading and transaction systems, troubleshoot incidents in real time, and manage scheduled changes and automated workflows while collaborating with infra teams to improve stability and automation.

You should bring 2+ years in production/support roles, strong Python/Bash, SQL experience, and solid Linux/Unix knowledge, with a focus on fast, reliable platform

Qualifications

• 2+ years in Application/Production/Front Office Support.
• Strong Python and/or Bash scripting.
• SQL experience (PostgreSQL or similar relational databases).
• Solid Linux/Unix knowledge.

Responsibilities

• Monitor and support critical trading and transaction systems.
• Troubleshoot alerts, incidents, and production issues in real time.
• Manage scheduled changes and automated operational workflows.
• Collaborate with infra teams to boost stability and drive automation.
• Help shape the ongoing evolution of platform reliability.

Skills

Python

Bash scripting

SQL

Linux/Unix

Job description

Healing Strides Counseling is seeking a Production Support Engineer in New York, NY (Hybrid). You will monitor and support critical trading and transaction systems, troubleshoot incidents in real time, and manage scheduled changes and automated workflows while collaborating with infra teams to improve stability and automation.

You should bring 2+ years in production/support roles, strong Python/Bash, SQL experience, and solid Linux/Unix knowledge, with a focus on fast, reliable platform