Product Support Engineer - 100% Remote

The Dignify Solutions, LLC; New York (NY); Remote; USD 70,000 - 110,000; Full time

Job summary

An innovative IT consulting firm is seeking a Senior Level Techno-Functional Consultant with expertise in Payments Processing systems. This role involves understanding complex products, debugging issues, and monitoring systems to ensure optimal performance. Ideal candidates will have experience with digital wallets and a strong foundation in Full Stack and Microservices technologies. Join a dynamic team that values technical expertise and offers opportunities for growth in a fast-paced environment.

Qualifications

• Expertise in Payments Processing systems and debugging.
• Techno-functional consultant with Full Stack and Microservices knowledge.

Responsibilities

• Understand complex products and systems for effective troubleshooting.
• Read logs and monitor systems to ensure smooth operations.

Skills

Payments Processing systems

Debugging

Technical expertise

Digital wallets

Full Stack knowledge

Microservices knowledge

Job description

Job Responsibilities

• Expertise with Payments Processing systems.
• Functional knowledge to understand complex products & systems.
• Technical expertise to triage issues.
• Ability to read logs, debug, and monitor systems.
• Experience with digital wallets is a plus.
• Techno-functional consultant with knowledge of Full Stack, Microservices, etc.

Senior Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Other

Industry

• IT Services and IT Consulting