Trading Platform Operations Lead — Release & Automation

Topstep; United States; Hybrid; USD 140,000 - 165,000; Full time

Benefits offered by this job

Company-paid holidays

Family leave

Health insurance

401(k) matching

Wellness budget

Job summary

Topstep is seeking a Sr. Trading Platform Operations Specialist to streamline how the platform operates by building scalable processes, driving automation, and coordinating cross-functional programs across engineering, product, support, and operations.

The role focuses on turning manual work into repeatable systems, establishing standards, and improving collaboration as the org scales. Strong async collaboration in a remote environment is valued.

Qualifications

• 5+ years in technical operations, release management, program management, or platform operations.
• Experience managing workflows, releases, and versioning across Jira or similar tools, with automation experience preferred.
• Proven ability to coordinate releases across engineering, QA, and product — you know where releases stall and keep handoffs moving.
• Track record of turning ad hoc processes into durable systems: runbooks, automations, standards.
• Strong written communication — release notes, runbooks, status updates with clear ownership.
• Sound judgment on escalation vs direct decision, managing priorities across multiple trains.
• Experience automating manual work with scripting, APIs, AI tools, or workflow platforms.
• Comfortable in a remote, Slack-heavy async environment.

Responsibilities

• Release Execution: consolidate readiness signals and provide go/no-go view for stakeholders.
• Release Execution: manage cross-team dependencies and inform scope/ship-date decisions.
• Release Execution: own release communications including notes for product, support, and leadership.
• Operational Programs: design and operate cross-functional initiatives with measurable results.
• Operational Programs: embed programs into existing workflows (release, testing, onboarding, support).
• Operational Programs: scope goals, stand up programs, own them to completion.
• KPIs & Operational Reporting: track platform KPIs and run reporting cadences.
• KPIs & Operational Reporting: maintain data hygiene and metric definitions for scaling.
• Process & Automation: manage automation backlog; build quick wins and spec larger projects.
• Process & Automation: create documentation, runbooks, and self-service workflows.
• Process & Automation: analyze bottlenecks and prioritize improvements with metrics.

Skills

Releases coordination

Cross-functional collaboration

Operational program mgmt

Automation & scripting

Written communication

Decision-making under pressure

Async remote work

Tools

Jira

Automation platforms

APIs

Scripting

Job description

Topstep is seeking a Sr. Trading Platform Operations Specialist to streamline how the platform operates by building scalable processes, driving automation, and coordinating cross-functional programs across engineering, product, support, and operations.

The role focuses on turning manual work into repeatable systems, establishing standards, and improving collaboration as the org scales. Strong async collaboration in a remote environment is valued.