Trading Floor Support Analyst

ManpowerGroup Global, Inc.; New York (NY); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k) + Match

Weekly Pay

Job summary

Experis is seeking a Trading Floor Support Analyst in New York, onsite, to maintain seamless trading floor operations. You will provide hardware and software support, configure and deploy devices, and troubleshoot VDI, patching, encryption, and antivirus tools.

Join a high-profile financial environment, document requests via ticketing systems, and assist with backups and reimaging to ensure peak performance.

Qualifications

• Trading floor experience required.
• Bloomberg Terminal proficiency and MS Office Suite, MS Teams, Outlook, Windows OS.
• Experience with ServiceNow and ticketing systems.
• Strong customer service and ability to work independently in a fast-paced environment.

Responsibilities

• Provide hardware and software support to trading floor users, ensuring seamless operations.
• Configure, install, and test hardware components and manage hardware deployment replacements.
• Support and troubleshoot VDI, patch management, encryption, and anti-virus technologies.
• Utilize ServiceNow or similar ticketing systems to document and resolve service requests efficiently.
• Assist with data backup, recovery, and device reimaging both remotely and onsite to maintain optimal system performance.

Skills

Trading floor experience

Customer service

Tools

Bloomberg Terminal

MS Office Suite

MS Teams

Outlook

Windows OS

ServiceNow

Cisco technology

Server support

Job description

Our client, is seeking a Trading Floor Support Analyst to join their team. As a Trading Floor Support Analyst, you will be part of the Technology Support Department supporting the trading floor operations. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Trading Floor Support Analyst

Location: New York, NY

Pay Range: $35/Hour

What's the Job?

• Provide hardware and software support to trading floor users, ensuring seamless operations.
• Configure, install, and test hardware components and manage hardware deployment replacements.
• Support and troubleshoot virtual desktop infrastructure (VDI), patch management, encryption, and anti-virus technologies.
• Utilize ServiceNow or similar ticketing systems to document and resolve service requests efficiently.
• Assist with data backup, recovery, and device reimaging both remotely and onsite to maintain optimal system performance.

What's Needed?

• Experience supporting trading floor environments is essential.
• Proficiency with Bloomberg terminals and experience supporting MS Office Suite, MS Teams, Outlook, and Windows OS.
• Knowledge of Cisco technology, server support, and infrastructure applications.
• Experience working with ticketing systems such as ServiceNow.
• Strong customer service skills and the ability to work independently in a fast-paced, high-profile environment.

What's in it for me?

• Opportunity to work in a professional banking environment supporting high-level trading operations.
• Engage with cutting-edge technology and infrastructure support tools.
• Develop your skills in a dynamic and collaborative team setting.
• Gain valuable experience supporting critical financial systems.
• Work onsite in New York City with a dedicated team of professionals.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.