Trading Card Games (TCG) Breaker

CardsHQ; Detroit (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

CardsHQ is seeking a dynamic TCG Breaker to lead live selling sessions across platforms like Whatnot, Fanatics Live and TikTok. You will present products, engage viewers, answer questions, and drive sales while maintaining top-notch customer service.

The role requires weekend availability and a readiness to work in a fast-paced environment with a focus on accuracy, packaging, and shipping when needed.

Qualifications

• Customer-facing experience in retail or sales.
• Excellent communication during live broadcasts.
• Ability to multitask in a fast-paced environment.
• Passion for Pokemon and TCGs; knowledge of the trading card industry is desirable.
• Familiarity with online marketplaces such as Whatnot, Fanatics Live, and eBay.

Responsibilities

• Conduct live sales broadcasts highlighting CardsHQ products on Whatnot, Fanatics Live and TikTok.
• Deliver dynamic, entertaining product presentations to engage buyers.
• Manage multiple transactions and a wide range of products during live sales.
• Maintain high customer engagement and satisfaction in a fast-paced environment.
• Interact with customers during live broadcasts, answer questions, and provide recommendations.
• Occasionally assist with packaging and shipping sold products.
• Set up, operate, and manage the full live stream experience.
• Self-direct live shows, ensuring smooth and professional execution.
• Process and fulfill orders received through live sales promptly and accurately.
• Stay informed about industry trends and product updates.

Skills

Customer service

Live streaming

Retail sales

Communication skills

Pokemon Know-how

Tools

Whatnot

Fanatics Live

eBay

Job description

Main Chair: $15.00-$25.00/hr (Experience and Expectations Dependent, references required)

Company Overview:

CardsHQ, a leader in the trading card industry, is excited to expand its team with the addition of a TCG Breaker. Known for offering one of the largest selections of sports cards and trading card games, we pride ourselves on being "the world's local card shop," accessible to customers 24/7. We are looking for a dynamic and engaging individual to lead live sales and customer interactions across various online platforms, helping us continue to deliver exceptional experiences to our growing customer base.

Position Overview:

As a Breaker, you will showcase and sell products during live streams on social media and online marketplaces such as Whatnot, Fanatics Live, and TikTok. The ideal candidate will thrive in a fast-paced environment and be responsible for delivering engaging, informative, and entertaining product presentations while building strong customer relationships. You will play a key role in ensuring high customer satisfaction and contributing to the success of our live selling operations.

Position is Full-Time. Open Availability with Weekends is preferred. No Side Chair opportunities for TCG Breaking at this time.

Key Responsibilities:

• Conduct live sales broadcasts, highlighting CardsHQ products on platforms like Whatnot, Fanatics Live, and TikTok.
• Deliver dynamic, entertaining, and informative product presentations to engage and excite potential buyers.
• Manage multiple transactions and a wide range of products during live sales.
• Maintain a high level of customer engagement and satisfaction in a fast-paced environment.
• Interact with customers during live broadcasts, answering questions, providing product recommendations, and facilitating sales.
• Occasionally assist with packaging and shipping sold products.
• Set up, operate, and manage the entire live stream experience.
• Self-direct live shows, ensuring smooth and professional execution.
• Process and fulfill orders received through live sales in an accurate and timely manner.
• Stay informed about industry trends and product updates, sharing insights with the team as needed.

Requirements:

• Experience in a customer-facing role, ideally in retail or sales.
• Excellent communication skills, with the ability to speak confidently and clearly during live broadcasts.
• Ability to multitask, prioritize, and manage tasks effectively in a fast-paced environment.
• Strong problem-solving skills, with the ability to provide immediate, effective solutions during live shows.
• A passion for Pokémon and TCGs, as well as knowledge of the trading card industry is highly desirable.
• Familiarity with online marketplaces like Whatnot, Fanatics Live, and eBay.
• Attention to detail and a commitment to delivering top-tier customer service.
• Physical ability to stand, walk, and occasionally lift heavy items as needed.
• Flexibility to work weekends, evenings, and holidays as required.

Health, Dental, and Vision insurance is available for full-time associates.

Join CardsHQ and become part of an exciting and innovative team that's redefining the trading card experience.

Applicant outreach is expected to begin early August 2026.