Tradeshow Coordinator/Customer Service Assist

MAI Animal Health-Genesis; Elmwood (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

MAI Animal Health-Genesis in Elmwood, WI is seeking a Tradeshow Coordinator/Customer Service Assistant to plan and coordinate domestic and international trade shows and support the sales team with customer inquiries. In this role you will manage registrations, travel arrangements, prepare materials, update databases, and assist with reports while maintaining professionalism and a client-focused approach.

Proficiency with Outlook, Word, Excel and ERP systems, strong written and verbal

Qualifications

• High school graduation or equivalent.
• Technical Degree in related field preferred.
• Minimum one-year administrative work experience.
• Excellent communication, interpersonal and computer skills.
• Proficient in Microsoft Outlook, Word, and Excel.
• Ability to utilize an ERP system to manage business and assist teammates.

Responsibilities

• Plan, coordinate, and enable domestic and international trade shows.
• Manage event registrations and travel arrangements as requested.
• Support marketing, business development and staff with event materials (promo items, banners, tents).
• Track inventory of promo items and event signage; arrange shipping as needed.
• Prepare data entries, edits and reports for the department.

Skills

Communication

Data entry

ERP familiarity

MS Office

Time management

Education

High school diploma

Technical degree preferred

Tools

ERP system

Microsoft Outlook

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tradeshow Coordinator/Customer Service Assist

Full Time Sales MAI/Genesis, Elmwood, WI, US

10 days ago Requisition ID: 1045

Job Summary:

The Tradeshow Coordinator/ Customer Service Assistant is responsible for the planning and coordination of the company’s tradeshow events. When not planning for an event, this person will be assisting the Customer Service/Sales team in answering and resolving customer questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Responsibilities and Duties:

• Responsible for the planning, coordination, and enablement of domestic and international trade shows.
• Manage all aspects of tradeshow including event registration and travel arrangements as requested
• Provide support and assistance to marketing, business development and professional staff with coordinating event materials (e.g., promotional items, banners, tents, etc.)
• Responsible for tracking inventory (promo, banners, and event signage) to and from event. Includes shipping product via UPS or semi-truck.
• Arrange travel to facilitate event setup and event management as needed
• Complete data entry, edits and prepare various documents and reports for the department.
• Accurately enters required data into one or more databases, documents, or spreadsheets.
• Update and verify client databases by reconciling monthly statements.
• Ensures completeness of received information and reconciles inconsistencies.
• Receives, gathers, analyzes, and organizes information from multiple sources.
• Preparation, filing, and indexing of documents
• All other duties assigned by your manager.

Knowledge and Skills:

• Self-starter with the ability to work both independently and cohesively with others
• Excellent verbal and written communication skills
• Ability to process and handle confidential information with discretion.
• Ability to work under pressure and meet close deadlines.
• Ability to review, interpret, and evaluate company documents
• Ability to work in a team environment and maintain a professional disposition
• Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.

Education and Experience:

• High school graduation or equivalent
• Technical Degree in related field preferred
• Minimum one-year administrative work experience
• Excellent communication, interpersonal and computer skills.
• Proficient in Microsoft Outlook, Microsoft Word, and Excel.
• Ability to effectively utilize an ERP system to manage business as well as assist co-workers and direct reports.
• Solid understanding of safe work practices and OSHA.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Able to perform regular bending, twisting, and lifting to shelve.
• Ability to lift and carry up to 80 pounds and push and/or pull carts, displays, trade show materials, and equipment as needed.

Mark Anderson Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.