Tradeshow Coordinator/Customer Service Assist

Mai Animal Health; Elmwood (WI); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Mark Anderson Companies is seeking a Tradeshow Coordinator/Customer Service Assistant to plan and coordinate domestic and international trade shows while supporting the Customer Service/Sales team with inquiries and issue resolution in a professional, timely manner. The role requires excellent communication, meticulous data entry, and ability to work under pressure in a fast-paced environment.

Proficiency with ERP systems and Microsoft Office is essential, with a high school diploma and at least

Formación

• High school diploma or equivalent required.
• Technical degree in related field preferred.
• Minimum one year administrative work experience.
• Excellent communication, interpersonal and computer skills.

Responsabilidades

• Plan, coordinate and enable domestic and international trade shows.
• Manage event registration and travel arrangements as requested.
• Coordinate event materials with marketing, business development and staff.
• Track inventory of promotional items, banners and signage; arrange shipping.
• Arrange travel for event setup and management as needed.
• Perform data entry and prepare reports for the department.
• Enter data into databases, documents, or spreadsheets.
• Update and verify client databases; reconcile monthly statements.

Conocimientos

Self-starter

Communication skills

Data entry

Discretion with confidential data

Work under pressure

Team player

Fast-paced environment

Educación

High school diploma or equivalent

Technical degree preferred

Herramientas

ERP system

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descripción del empleo

The Tradeshow Coordinator/ Customer Service Assistant is responsible for the planning and coordination of the company’s tradeshow events. When not planning for an event, this person will be assisting the Customer Service/Sales team in answering and resolving customer questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Responsibilities and Duties

• Responsible for the planning, coordination, and enablement of domestic and international trade shows.
• Manage all aspects of tradeshow including event registration and travel arrangements as requested
• Provide support and assistance to marketing, business development and professional staff with coordinating event materials (e.g., promotional items, banners, tents, etc.)
• Responsible for tracking inventory (promo, banners, and event signage) to and from event. Includes shipping product via UPS or semi-truck.
• Arrange travel to facilitate event setup and event management as needed
• Complete data entry, edits and prepare various documents and reports for the department.
• Accurately enters required data into one or more databases, documents, or spreadsheets.
• Update and verify client databases by reconciling monthly statements.
• Ensures completeness of received information and reconciles inconsistencies.
• Receives, gathers, analyzes, and organizes information from multiple sources.
• Preparation, filing, and indexing of documents
• All other duties assigned by your manager.

Knowledge and Skills

• Self-starter with the ability to work both independently and cohesively with others
• Excellent verbal and written communication skills
• Meticulous data entry skills
• Ability to process and handle confidential information with discretion.
• Ability to work under pressure and meet close deadlines.
• Ability to review, interpret, and evaluate company documents
• Ability to work in a team environment and maintain a professional disposition
• Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.

Education and Experience

• High school graduation or equivalent
• Technical Degree in related field preferred
• Minimum one-year administrative work experience
• Excellent communication, interpersonal and computer skills.
• Proficient in Microsoft Outlook, Microsoft Word, and Excel.
• Ability to effectively utilize an ERP system to manage business as well as assist co-workers and direct reports.
• Solid understanding of safe work practices and OSHA.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Able to perform regular bending, twisting, and lifting to shelve.
• Ability to lift and carry up to 80 pounds and push and/or pull carts, displays, trade show materials, and equipment as needed.

Mark Anderson Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.