Tradeshow and Events Technician

Crestron Electronics, Inc.; Northvale (NJ); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short Term Disability

401K with company match

Paid Time Off

Holidays

On-site Amenities at NJ HQ & TX

Crestron Market Cafes

Fitness Centers

Job summary

Crestron Electronics, Inc. is seeking an experienced Tradeshow and Events Technician to program, configure, and support Crestron-powered meeting rooms and demo environments at the NJ HQ Experience Center and NYC showroom.

The role covers tradeshow spaces, showrooms, and special projects with on-site work at the Rockleigh, NJ campus. You will lead on-site programming, collaborate with managers and technicians, and travel to tradeshows as needed.

Qualifications

• 3-5 years of Audio Video industry experience.
• Strong knowledge of the broader meeting-room device ecosystem.
• Proficiency with Crestron software and XiO Cloud.
• Ability to lead and mentor junior technicians and troubleshoot independently.

Responsibilities

• Program and configure Crestron control systems for tradeshow, showroom, and demo environments.
• Lead setup and teardown of Tier 1 and Tier 2 tradeshows and events from start to finish.
• Assist in programming and maintenance of NJ HQ Experience Center and NYC showroom systems.
• Handle day-to-day operations, mentorship, and ongoing education on new products and techniques.

Skills

Audio Video industry experience

Meeting-room device ecosystem know-how

Troubleshooting complex AV/control

Mentoring junior technicians

MS Office proficiency

Education

Avixa CTS-D (preferred)

Tools

Crestron Toolbox

SIMPL

Construct

Virtual Panel

XiO Cloud

Job description

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

Tradeshow And Events Technician - Crestron AV

Crestron Electronics has an exciting opportunity for an experienced Audio/Visual Technician to join our Tradeshow and Experience Center Technical team. This is a great opportunity for a seasoned AV professional to take ownership of the programming, design, installation, and maintenance of Crestron-powered meeting room and demo environments in our facilities and trade events. Work with a team of technicians to program, configure, and support Crestron powered spaces and the broader connected-room device ecosystem across the New Jersey HQ Experience Center, New York City Design Showroom, demo systems, tradeshows, events, and special projects.

ON-SITE POSITION AT CRESTRON CAMPUS IN ROCKLEIGH, NJ

Responsibilities

Program and configure Crestron control systems and room-ecosystem devices for tradeshow, showroom, and demo environments; this includes:

• Program and configure Crestron control processors, touch panels, and scheduling panels for meeting room and demo spaces.
• Configure and troubleshoot DM NVX AV-over-IP distribution, Collab Compute conferencing, and room scheduling systems.
• Deploy and manage device fleets via XiO Cloud, including firmware updates, monitoring, and remote troubleshooting.
• Integrate Crestron solutions with third-party UC platforms (Zoom, Microsoft Teams, Google Meet) and other manufacturers' AV components within the room ecosystem.

Lead the setup and tear down of Tier 1 and Tier 2 tradeshows and events start to finish

• Work closely with trade show manager(s), product business owner, exhibit builder, labor crews, and convention center personnel.
• Create equipment lists, build, wire, configure, program, load, pack, and ship product demos.
• Serve as lead on-site technician/programmer for the duration of the show; ability to travel as required.

Assist in programming and maintenance of NJ HQ Experience Center and NYC showroom systems

• Own the programming and configuration of Crestron control systems and connected room ecosystem devices (lighting, shades, audio, video, scheduling).
• Work closely with Residential Marketing Manager, Business Owner, Facilities, and showroom Managers.
• Conduct technical inspections and diagnostics to ensure demo spaces are 100% functional; troubleshoot, reprogram, or replace defective products as needed.
• Lead system upgrades and updates, including new product and firmware integration.

Day to Day Operations

• Maintain shop cleanliness; organize all 3rd-party equipment, cables, and Crestron equipment.
• Work with other departments to build, wire, program, and ship sales demos.
• Provide guidance and mentorship to junior technicians on projects.
• Continuing education to stay current on new products, firmware, and programming techniques

Qualifications

• 3-5 years' Audio Video industry experience
• Working knowledge of the broader meeting-room device ecosystem (video conferencing platforms, room scheduling, digital signage, lighting/shades control)
• Proficiency with Crestron suite of software programs (Crestron Toolbox, SIMPL, Construct, Virtual Panel) Experience with XiO Cloud or similar device management platforms
• Ability to troubleshoot and resolve complex AV/control system issues independently
• Ability to lead and mentor junior technicians
• Proficient in Microsoft Office suite (Excel, Outlook, Powerpoint, Word, Teams), Visio
• Relevant industry certifications: Avixa CTS-D, CTI-P101, CTI-P201, CTI-P301 preferred. Candidate will be expected to achieve these certs within first year of employment

Location

This is an onsite role reporting 5 days per week to 6 Volvo Drive, Rockleigh New Jersey location.

Compensation

Per applicable state requirements, the compensation range of $33.00 - $46.00 regular hourly pay for this position reflects the hiring range for candidates. This role is eligible for overtime pay. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• 401K with company match
• Paid Time Off
• Holidays
• On-site Amenities at NJ Headquarters & TX Facilities
• Crestron Market Cafes
• Fitness Centers

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V