Trade Support Engineer / Chicago Illinois

Motion Recruitment

Chicago (IL)

Hybrid

USD 88,000 - 178,000

Full time

12 days ago

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Benefits offered by this job

Medical and Dental Insurance
Generous Vacation Time
Training and Continuing Education
Relocation Assistance (if applicable)
Catered Lunches, Snacks, and Beverages
Casual Work Environment
Company Events and Team Outings

Job summary

Motion Recruitment in Chicago, IL is hiring a Trade Support Engineer for a hybrid role that blends trading, technology, and operations. You will monitor production systems, troubleshoot issues, and support traders in a fast-paced electronic trading environment.

The ideal candidate has 2+ years in trade support, strong Windows/Linux skills, scripting ability, and solid SQL knowledge. Expect collaboration with traders, developers, and exchanges, with on-call responsibilities.

Qualifications

  • 2+ years in trade support or similar production role.
  • Experience on Windows and Linux environments.
  • Proficiency with Python, PowerShell or Bash.
  • SQL for data analysis and incident investigation.
  • Familiarity with JSON, XML, and Parquet data formats.
  • Experience troubleshooting production issues and documenting fixes.

Responsibilities

  • Monitor production systems and respond to incidents.
  • Support traders and operations in a high-performance environment.
  • Deploy and configure software in production and perform upkeep.
  • Document processes and drive improvements in workflows.

Skills

Windows
Linux
Python
PowerShell
Bash
SQL
JSON/XML/Parquet
Troubleshooting
Documentation
Stakeholder mgmt

Job description

A proprietary trading and market-making firm is hiring a full-time Trade Support Engineer for an hybrid role in Chicago, IL. This position sits at the intersection of trading, technology, and operations, supporting a high-performance electronic trading environment where reliability, speed, and accuracy are critical. The Trade Support Engineer serves as a front-line resource for monitoring production systems, troubleshooting trading issues, supporting traders, and ensuring seamless day-to-day market operations.

This opportunity is ideal for a technical support professional with experience in trading, financial services, or mission-critical production environments. The role offers direct exposure to traders, quantitative researchers, developers, exchanges, and clearing firms, providing a unique opportunity to deepen expertise in electronic trading systems while contributing to operational excellence. Candidates with strong troubleshooting, scripting, and systems administration skills will thrive in this fast-paced environment where every day presents new challenges.

Required Skills & Experience
  • 2+ years of experience in Trade Support, Trade Operations, Application Support, or a similar production support role
  • Strong experience supporting both Windows and Linux environments
  • Proficiency with scripting languages such as Python, PowerShell, or Bash
  • Working knowledge of SQL for data analysis and incident investigation
  • Familiarity with JSON, XML, and Parquet data formats
  • Experience troubleshooting application, infrastructure, and operating system issues
  • Strong communication and stakeholder management skills
  • Detail-oriented with strong documentation and process improvement habits
  • Ability to manage multiple priorities in a fast-paced environment
  • Authorization to work in the United States without sponsorship requirements
Desired Skills & Experience
  • Experience supporting exchange-traded derivatives environments
  • Knowledge of the trade lifecycle, trade capture, and reconciliation processes
  • Experience interacting with exchanges and clearing firms
  • Familiarity with trading protocols such as FIX, FIXP, MDP3, BOE, or ITCH
  • Exposure to observability platforms and incident management practices
  • Experience utilizing AI-powered development or code-generation tools
  • 3+ years of directly relevant experience for Senior-level consideration
What You Will Be Doing
Tech Breakdown
  • 40% Production Trading Support & Incident Response
  • 25% Systems Administration & Application Deployment
  • 20% Automation & Scripting
  • 15% Trade Operations, Reporting & Reconciliation
Daily Responsibilities
  • 50% Monitoring, Troubleshooting & Incident Resolution
  • 20% Working with Traders, Exchanges, Vendors & Internal Teams
  • 15% Deployments, Configuration & Infrastructure Support
  • 15% Process Automation & Documentation
The Offer
  • Annual discretionary bonus eligible
You Will Receive The Following Benefits
  • Medical and Dental Insurance
  • Generous Vacation Time
  • Training and Continuing Education Opportunities
  • Relocation Assistance (if applicable)
  • Catered Lunches, Snacks, and Beverages
  • Casual Work Environment
  • Company Events and Team Outings
Additional Details
  • Onsite position based in Chicago, IL
  • Participation in early market-open coverage required
  • Participation in an on-call and weekend support rotation required
  • Salary Range: $87,500 - $145,000 base salary
  • Senior-Level Salary Range: $145,000 - $177,500 base salary
  • Eligible for performance-based bonus compensation

Posted By: Kevin Flaherty

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