Trade Programs Specialist - Hybrid | Admin & Compliance

The Affinity Group; City of Albany (NY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

The Affinity Group in Albany region is seeking a detail-oriented coordinator to provide continuous service to manufacturers, customers, and personnel. You will set up and process distributor and manufacturer programs, sales reporting, and cost changes, while navigating multiple system platforms.

This role requires strong communication and collaboration with internal teams, and an ability to manage trade data across systems.

Qualifications

• Previous customer service experience is a plus.
• Experience with regional system experience is extremely advantageous.

Responsibilities

• Represent Affinity in an ethical and professional manner.
• Provide favorable, continuous trade management support. Answer all questions and requests by using the tools provided. Follow through from start to finish on all questions and requests.
• Support all sales efforts set forth by the management staff, clients, and customers.
• Support all Client Manager and Account Executives.
• Complete and submit program and pricing requests.
• Set up agreed upon programs and distribute to all parties involved.
• Renew expiring programs and submit for approvals.
• Enter all trade administrative data into designated systems based on clients' specifications.
• Be available to internal and external stakeholders
• Filing- electronic and hard copies utilizing Share Point.
• Assist Customer Service Specialist with information and paperwork necessary.
• Respond in a timely manner to any request for information from management, sales, clients and/or customers.
• Follow instructions provided by each individual manufacturer to ensure their needs are being met.
• Transparent and timely communication with internal and external stakeholders
• Other duties as assigned and requested.

Skills

Communication skills

Problem solving

Attention to detail

Teamwork

MS Office proficiency

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

SharePoint

Job description

The Affinity Group in Albany region is seeking a detail-oriented coordinator to provide continuous service to manufacturers, customers, and personnel. You will set up and process distributor and manufacturer programs, sales reporting, and cost changes, while navigating multiple system platforms.

This role requires strong communication and collaboration with internal teams, and an ability to manage trade data across systems.