Trade Programs Administrator

Affinity Group, Sales & Marketing Agency; City of Schenectady (NY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Affinity Group Northeast Region is seeking a reliable, service-oriented professional to provide continuous service to manufacturers, customers, and personnel. You will ensure accurate setup and processing of Distributor & Manufacturer Programs, Sales Reporting, Cost Changes, and more across multiple systems.

Role emphasizes collaboration with sales teams and timely task completion. A background in customer service and proficiency with Microsoft Office and SharePoint are a plus.

Qualifications

• Previous customer service experience is a plus.
• Experience with the Regional System is extremely advantageous.

Responsibilities

• Represent Affinity in an ethical and professional manner.
• Provide favorable trade management support and answer questions.
• Support sales efforts and client managers.
• Complete and submit program and pricing requests.
• Set up programs and distribute to involved parties.
• Renew expiring programs and submit for approvals.
• Enter trade data into designated systems per client specs.
• Be available to internal and external stakeholders.
• Filing via electronic and hard copy methods using SharePoint.
• Assist Customer Service Specialist with information and paperwork.
• Respond timely to requests from management, sales, clients, and customers.
• Follow manufacturer instructions to meet their needs.
• Maintain transparent and timely communication with stakeholders.
• Other duties as assigned.

Skills

MS Office

Communication

Problem solving

Detail oriented

Tools

SharePoint

Excel

PowerPoint

Outlook

Job description

Affinity Group Northeast Region is seeking a reliable, service-oriented professional to provide continuous service to manufacturers, customers, and personnel. You will ensure accurate setup and processing of Distributor & Manufacturer Programs, Sales Reporting, Cost Changes, and more across multiple systems.

Role emphasizes collaboration with sales teams and timely task completion. A background in customer service and proficiency with Microsoft Office and SharePoint are a plus.