Trade Practices Unit Supervisor (ADMINISTRATOR III SUPERVISOR)

State of Maryland - Alcohol, Tobacco, and Cannabis Commission (ATCC); Baltimore (MD); On-site; USD 80,000 - 110,000; Full time

Job summary

The Maryland Alcohol, Tobacco, and Cannabis Commission (ATCC) seeks a seasoned Supervisor to lead the Trade Practices Unit in Baltimore. You will oversee inspections of licensed locations, pre-license investigations, and enforcement actions, coordinating with regulators, licensees, and local authorities.

This role focuses on educating stakeholders, reviewing reports, and improving licensing processes, including Salesforce enhancements, to ensure compliance with Maryland's Alcoholic Beverages and

Qualifications

• High school diploma or GED.
• Six years of administrative staff or professional work.
• Substitution options for education/experience as outlined in the job posting.

Responsibilities

• Plan, organize, and direct the Trade Practices Unit.
• Supervise three Trade Practices Investigators and coordinate inspections.
• Conduct compliance inspections and pre-license investigations.
• Review and approve inspection reports and related documents.
• Support licensing and permitting processes, including Salesforce enhancements.
• Educate licence holders on Maryland trade practice regulations.
• Engage with state agencies and elected officials for guidance and information.

Skills

Supervisory experience

Project management

Inspections experience

Public speaking

Communication skills

MS Office

Google Workspace

Adobe Cloud

Education

High school diploma or GED

Tools

Salesforce

Job description

Introduction

Maryland Alcohol, Tobacco, and Cannabis Commission (ATCC) provides regulatory, licensing, trade practices, and oversight of Maryland’s alcohol and tobacco industries. The mission of the ATCC is to advance public safety, support economic growth, and reduce public harm by promoting the responsible sale and consumption of alcohol, tobacco, and cannabis products through consistent administration and enforcement of laws and regulations. The Licensing, Research, and Trade Practices Division (LRTD) serves this mission by overseeing the alcohol and tobacco licensing and permitting process for entities doing business in Maryland. This division ensures that all market participants are properly licensed and compliant with state regulations, helping to create a safe and well-regulated marketplace. This position supervises the Trade Practices Unit, which is within the LRTD and conducts compliance inspections and issues guidance to alcoholic beverages licensees. This position deals with communication between industry representatives, regulators, and the ATCC.

GRADE

STD0018

LOCATION OF POSITION

McHenry

Row-Banner Building

1215

E. Fort Ave. Suite 300

Baltimore,

MD 21230

Main Purpose of Job

This position serves as the Supervisor of the Trade Practices Unit (TPU) reporting directly to the Regulatory and Research Section Manager. TPU is responsible for educating and promoting compliance with Maryland’s alcohol and tobacco laws. This is done through compliance inspections of active licensed locations, and pre-license inspections of pending applicants. This job entails reviewing inspection reports and weighing in on alleged violations and ongoing investigations. This position is the focal point of intersecting parties, including industry members and license holders; local county liquor boards and inspectors; and Division leaders.

POSITION DUTIES

• Plans, organises, and directs the operation of the Trade Practices Unit.
• Supervises three Trade Practices Investigators. Coordinates with investigators to maximize efficient inspection routes and assignments. Reviews and approves inspection reports, and coordinates with Division leadership regarding any potential violations.
• Performs and/or supervises compliance inspections or investigations of licensed alcohol and tobacco manufacturers, wholesalers, caterers, storage warehouses, and several other ATCC issued licences and permits.
• Performs and/or supervises pre-license investigations of all new alcohol and tobacco licences and permit applications. Conducts analysis to determine if state, local and federal mandates are met.
• Authors reports or approves reports authored by Trade Practices Unit Investigators related to pre-license inspections performed. Said reports determine the eligibility of the proposed licensed location, which directly contributes to the rejection or approval of the licence.
• Contributes to the development of the agency’s licensing and permitting platform, Salesforce. Including a new tracking inspection program.
• Educate and ensure alcohol and tobacco licence holders comply with the Maryland Alcoholic Beverages Annotated Code and Business Regulations.
• Conducts training meetings with alcoholic beverage and tobacco licence holders, and their staff, explaining the state trade practice regulations and providing copies of the pertinent regulations.
• Meets with other State Agencies and Elected Officials, to explain and exchange information and provide help and clarification of Maryland laws and regulations relating to Alcoholic Beverages and Tobacco products.

MINIMUM QUALIFICATIONS

Candidates must have the following qualifications: Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Six years of administrative staff or professional work. Notes: 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures, and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

It is desired and preferred that candidates have the following qualifications:

• 4 years of supervisory experience leading a team of two or more subordinates. Including assigning work, monitoring performance, coaching employees, and reviewing completed assignments.
• 3 years of experience in field operations, project management, or a related area.
• 3 years of experience conducting inspections, audits, or compliance monitoring.
• 2 years of experience as a compliance officer, interpreting and applying complex policies, procedures, rules, regulations, and/or administrative directives in a professional work environment.
• 2 years of experience tracking assignments, deadlines, performance measures, projects, or other operational activities using spreadsheets, databases, or other automated systems.
• 2 or more years of experience with public speaking and conducting presentations to senior leadership, elected or government officials, industry representatives, or members of the public.
• 3 years of experience with strong written and verbal communication skills, including high level customer service, the ability to prepare reports, correspondence, presentations, and other professional documentation.
• Experience operating state or office vehicles and travelling during regular work hours.
• An intermediate to advanced level of proficiency with Microsoft Office, Google Workspace, and Adobe Cloud applications.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

BENEFITS

STATE OF MARYLAND BENEFITS

Equal Employment Opportunity Statement

ATCC is an equal opportunity employer. It is our policy that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status. As an equal opportunity employer Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. We thank our Veterans for their service to our country and encourage them to apply.

Appropriate accommodations can be made for individuals with disabilities.