Trade Associate

Ascensus; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Ascensus is seeking support for daily trade operations, handling CDSC/redeemption research, trade processing, and quality checks. The role involves account setup, broker verification, and corporate actions on our platforms.

You will resolve high-priority trade issues and respond to trade support inquiries in a fast-paced environment. Ideal candidates have a Bachelor’s degree in Business/Math/CS or equivalent, proficient MS Word/Excel, and basic retirement/trade platform knowledge, with strong

Qualifications

• Bachelor's degree in Business/Math/CS or equivalent experience
• Proficient in MS Word and Excel
• Basic knowledge of Retirement Plans and NSCC/FundServ trading platforms
• 0–2 years experience in Trade or Retirement industry
• Strong written and oral communication skills
• Ability to multi-task in a fast-paced environment with deadlines
• Good client-facing communication
• Strong organizational, analytical, math and problem solving skills
• Willing to work overtime when necessary

Responsibilities

• Research and track CDSC and Redemption Fees
• Process trade files, manual trades, and trade messaging
• Resolve high-priority trade assertions
• Research and resolve non-price protected trade rejects
• Assist with initial account setup and broker registration verification
• Perform corporate action processing on recordkeeping or trade platform
• Handle plan-level requests for fund adds/exchanges/deletes and model updates
• Support partner model rebalances and IQP workshops
• Monitor emails and trade support tickets
• Maintain confidentiality and data security

Skills

Excel

Microsoft Word

Analytical thinking

Communication skills

Team player

Multi-tasking

Problem solving

Education

Bachelor's degree in Business/Math/CS

Tools

NSCC/FundServ platforms

Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Position Purpose

To support daily trade operations of Ascensus

Essential Duties and Responsibilities

• CDSC and Redemption Fee Research and Tracking
• Processing of Trade Files, Manual Trades, and Trade Messaging
• Resolution of High Priority Trade Assertions
• Research and Resolution of Non-Price Protected Trade Rejects
• Processing of initial account setup and Broker Registration verification
• Corporate Action Processing on Recordkeeping or Trade Platform
• Plan Level Request Processing to include fund adds, exchanges, deletes, model updates, and self direct establishment on Recordkeeping or Trade Platform
• Assistance with Partner Model Rebalances
• Perform first level Quality Control Checks
• Assist on limited basis with Departmental Projects and Initiatives
• Participate in IQP workshops to assist with determining risk and exposure gaps within the departmental processes
• Monitoring and responding to Emails and Trade Support Tickets
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
• Proactively adopt, protect and boldly embrace emerging technologies (AI, automation, etc.), platforms, and evolving practices that accelerate transformational growth and advance Ascensus’ mission and client commitments.

Minimum Requirements

• Bachelors' degree in Business/Math/Computer Science or equivalent work experience
• Proficient in Microsoft Office Word and Excel Software
• Basic knowledge of Retirement Plans and/or NSCC/Fund Serv trading and settlement platforms
• 0-2 Experience in the Trade and/or Retirement industry
• Ability to manage and meet expectations of both internal and external clients
• Work well as a team member; ability to multi-task and work in a fast paced environment with some functions having strict deadlines to adhere to
• Good written and oral communication skills. The ability to communicate effectively (clearly, concisely and professionally) with internal and external clients is essential.
• Excellent organizational, analytical, math and problem solving skills
• Effectively balance multiple priorities and deadlines
• Flexibility to work overtime when necessary